ABOUT ACKO:

ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free, and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 billion users, building products that solve real-world problems with technology at the core. We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers. But what truly sets us apart? Our people. At ACKO, every Acker’s ideas matter. We’re a vibrant, inclusive team of innovators, thinkers, and doers, creating products that redefine protection while ensuring that each Acker grows, thrives and makes an impact. Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where you make a real difference in people's lives.

Job Description

What you’ll do

You will own ACKO’s social media presence end-to-end — from creative vision to execution — shaping how millions experience our brand every day.

Build iconic content Create entertaining, culturally relevant content that people love to share. You’ll define ACKO’s social voice and raise the creative bar across platforms.

Lead social strategy Own the social content roadmap across channels — aligning brand storytelling with business priorities. Partner closely with Growth, Product Marketing, and Brand teams to translate business goals into impactful social narratives.

Drive experimentation Lead platform and format innovation — from short-form video and creator collaborations to new channels and emerging formats. You’ll continuously test, learn, and scale what works.

Own community & engagement Be accountable for community management, sentiment, and engagement. Turn comments into conversations and followers into advocates.

Operate with metrics Track performance across reach, engagement, sentiment, and growth. Translate insights into sharper strategy, better content, and stronger outcomes.

Build systems Create and maintain a high-quality content calendar, production workflows, and review processes to ensure consistency, speed, and creative excellence.

You bring

• 8+ years leading social media/content at a high-growth brand, consumer company, or creator-led ecosystem

• Proven experience owning both strategy and hands-on execution

• Strong video-first mindset with a portfolio spanning short + long format content

• Comfort using modern creative and AI tools (Canva, Photoshop, Veed, Descript, etc.)

• Deep understanding of social platforms, trends, and internet culture — you spot moments before they peak

• Ability to move fast while maintaining quality and brand integrity

• Excellent stakeholder management skills and experience partnering with growth/business teams

• A creator’s instinct paired with a strategist’s mindset

• Genuine passion for building communities, not just posting content

Bonus: You actively create content yourself or are a nano/micro influencer on Instagram, LinkedIn, or X.