About Us

ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.

We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers.

But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.

Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.

Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.

About the role

• The incumbent will be managing Motor Third Party Litigation end-to-end for the entire South Zone

• Strategic management of high-value litigation

• Entrustment of TP claims for Panel Advocate & Investigation team and follow-up for the reports and QC of the investigation reports, closure of the claims through legal procedure

• Define and execute litigation roadmaps for the South Zone

Skills & Qualification

• Graduate in Law from any Recognized University in India

• Good command of written and spoken English & any one regional language Tamil/Malayalam/Telugu

• Must be a localite of Tamilnadu/Kerala/Andhra Pradesh

• Multilingual ability is an added advantage 

• Experience in the insurance sector (Legal/Litigation department) at least 2 years of overall service.

• Motor Third Party Claims handling for ten + years

• Preferably knowing MS Office and know-how in Microsoft Excel

Responsibilities

• Take full responsibility for managing motor third-party claims for the South Zone and oversee team management in registration, allocation of cases to external vendors, review of investigation reports, processing of court awards, and follow-up for the closure of the claims with due process of law.

• Standardize workflows for court award processing and vendor payments to meet stringent turnaround times (TATs) and avoid penal interest/escalations.

• Drive proactive settlement strategies, with a focus on high-value targets through Lok Adalats and pre-litigation negotiations. Need to process the court payments within given Timelines

• To check the quality of investigation reports from the vendors and to provide feedback in case of any requirement

• Oversee systematic review and modification of litigation reserves to ensure accurate provisioning and mitigate financial impact.

• Directly oversee complex and high-exposure litigation cases, ensuring effective representation before MACTs and Higher Courts. Must work efficiently to set goals and work to avoid any escalations and maintain the relevance and quality while handling the claims before courts

• Achievement of monthly/quarterly settlement targets and reduction of long-pending litigation cases.