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Senior Solutions Engineer

Job type: Full Time · Department: Customer Engineering · Work type: On-Site · USD 175000 - 200000 / year

New York, New York, United States

About Akkio

Akkio is the AI workflows platform that automates every workflow across the campaign lifecycle, helping media agencies and data providers activate their data and expertise at scale to deliver better campaigns faster.

Founded in 2019, Akkio combines state-of-the-art ML technology with a simple, intuitive interface to ensure agencies can easily infuse data into every decision across the campaign lifecycle to enhance client outcomes. With recent Series A funding of $15M, we're rapidly expanding our operations to meet growing demand from major media companies.

The Opportunity

Be the product expert and solutions strategist who maps customer requirements and use cases to Akkio's capabilities and roadmap. You'll craft persuasive demos and run POCs end-to-end (discovery → scoping → pilot → executive readout → negotiation support). You'll partner closely with Sales and a Solutions Architect who handles deeper technical design and build.

This is a unique opportunity to join a well-funded, early-stage AI startup and shape the future of AI-powered marketing analytics while working with a talented team. You'll be joining at an exciting growth stage, with the chance to make a significant impact on our technical direction and company success.

This role sits at the intersection of business strategy and technical depth. While your day-to-day won’t involve building data pipelines or writing production code, you must be fully credible in technical conversations with data engineers, analytics leads, and IT stakeholders—not just marketing end-users.

There are opportunities to get hands-on when needed, whether that’s building light tooling, prototyping workflows, or crafting solution accelerators to support deployments and POCs.

What You'll Do

  • Own solution mapping in pre-sales: lead discovery, translate requirements into Akkio configurations, align scope, timelines, and success criteria.

  • Be demo-ready, always: deliver targeted demos and POV narratives that connect pains to current capabilities and near-term roadmap.

  • Lead POC execution (business/functional stream): define success metrics, manage cadence, validate outcomes, and guide executive readouts; coordinate technical tasks with the Solutions Architect.

  • Handle technical Q&A at the right altitude: speak credibly to how Akkio integrates with common agency data stacks and workflows—including data ingestion, transformation logic, and output delivery.

  • Drive commercial momentum: document decision criteria, quantify value/ROI, track risks, and support negotiation with clear acceptance outcomes.

  • Create reusable assets: discovery guides, demo scripts, solution one-pagers, and exec-summary templates.

  • Close the loop with Product: capture field feedback, identify gaps vs. roadmap, and provide crisp, prioritized inputs that improve win-rate and time-to-value.

  • Engage with clients: work closely with clients and client teams to help them understand the Akkio platform and get the best outputs aligned to their needs.

What You'll Bring

  • 5+ years in solutions engineering, technical consulting, solution architecture, technical account management, or pre-sales for enterprise software platforms (AI/ML, analytics, martech/adtech strongly preferred).

  • Hands-on experience working with LLM-based enterprise software/systems (e.g., conversational analytics, RAG-assisted workflows, AI copilots) in customer-facing contexts—able to explain evaluation criteria, governance, and adoption patterns. (No requirement to have built models from scratch.)

  • Proven ability to map business problems to product capabilities and articulate trade-offs (what's GA vs. config vs. roadmap).

  • POC leadership: setting success criteria, running structured pilots, and driving to decisions with measurable outcomes.

  • Executive-caliber communication & storytelling—confident live demos, crisp decks, and concise write-ups.

  • Strong stakeholder management across Sales, Product, and Customer Engineering; comfort with multi-threaded, enterprise deals.

Technical Competencies (Required)

This role requires working proficiency—not just awareness—in the following areas. You should be able to discuss these topics confidently with technical buyers, troubleshoot basic issues during demos, and know when to escalate to the Solutions Architect.

  • Modern cloud data platforms: Understand how data flows through warehouses like Snowflake, BigQuery, or Databricks. You can discuss schemas, common transformation patterns, and why a customer's data architecture matters for our integration.

  • APIs and integration patterns: Comfortable explaining REST APIs, webhooks, authentication methods (OAuth, API keys), and how enterprise software connects to existing tech stacks. You've scoped or supported integrations in past roles.

  • AI/ML concepts for enterprise: Can articulate how models are trained, evaluated, and deployed in business contexts. Understand concepts like training data quality, model drift, prompt engineering, and RAG architectures at a level sufficient to set customer expectations and answer "how does it work?" questions.

  • Enterprise IT considerations: Familiar with SSO/SAML, data residency requirements, security reviews, and procurement processes at large organizations.

  • Data formats and operations: Comfortable with CSV, JSON, and basic SQL. You've used BI tools (Tableau, Looker, Power BI) or worked alongside teams that do.

  • Competent LLM usage: Experience working with foundational models (Anthropic, OpenAI,etc.) and be able to speak about prompting best practices and applications. 

The Translation Factor (Critical)

A key success factor in this role is adapting your technical communication to the audience:

  • With a CMO or VP of Media, you speak in outcomes, ROI, and competitive advantage—technical details stay in the background.

  • With a Director of Analytics or Data Lead, you discuss data pipelines, model accuracy, and integration points as a peer.

  • With IT/Security stakeholders, you address architecture, compliance, and enterprise readiness credibly.

If you've been the "translator" between technical and business teams in past roles—and enjoyed it—this role will be a great fit.

How We Partner Internally

  • You: discovery, solution mapping, demoing, POC scope & governance, value/ROI story, exec readouts, negotiation support.

  • Solutions Architect: detailed architecture/design, complex data/infra questions, and technical build within the POC.

Why You'll Love Working Here

Join Akkio and help transform how media companies leverage AI in marketing and advertising. You'll be at the forefront of applying AI technologies to solve real business problems in a rapidly evolving industry. AI will transform every industry—but only when it's accessible to everyone, not just data scientists.

You'll have a direct impact on product direction and company growth while working with major clients in the media space. This is a rare opportunity to get in on the ground floor of a well-funded AI startup where your vision directly shapes how thousands of marketing professionals interact with AI technology.

Our culture is built around shared wins, so success drives large career, financial, and personal growth. We offer competitive compensation, including substantial equity grants, flexible work arrangements, comprehensive healthcare benefits, and professional development opportunities.

Additional Information

  • Location: Remote within the US; New York City preferred for client collaboration. Travel for discovery workshops, onsite demos, and executive readouts (~15–25%).

  • Compensation: Competitive salary range of $175,000- $200,000 (OTE) depending on experience, plus substantial equity grants

  • Benefits: Health, dental, and vision insurance; 401(k) plan; generous PTO policy

  • Authorization: Must be authorized to work in the US


Akkio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To all recruitment agencies: Akkio does not accept agency resumes. Please do not forward resumes to our jobs alias or Akkio employees. Akkio is not responsible for any fees related to unsolicited resumes.