About Alaffia & Our Mission

Every year, U.S. health plans lose billions to improper payments and administrative waste. That wasted spending ultimately trickles down across the healthcare ecosystem, driving up costs for plans, providers, and patients alike. We’re here to change that paradigm.

Alaffia is a new kind of claims operations partner for health plans. Using expert clinicians and transparent AI, we deliver deeper insights, smarter automation, and consistently better outcomes across the entire lifecycle of claims. With Alaffia, health plans can cut wasted spending more effectively than ever — and provide their members the most affordable care.

We’re a high-growth, venture-backed Series B healthtech startup based in NYC and are actively scaling our company. Join us in helping to build a healthcare system that works better for everyone.

About the Role & What You'll Be Doing

As a Data Annotation Analyst at Alaffia Health, where you'll play a critical role in maintaining the integrity and accuracy of our medical claims data. Your primary responsibility will be to ensure that claim billing information is accurately reviewed, entered, updated, and processed through our internal systems. This role is essential for maintaining compliance with internal protocols and regulatory standards, contributing directly to the efficiency and effectiveness of our bill review processes. You'll be responsible for accurately inputting and updating claim information, collaborating closely with our Engineering team, and ensuring high-quality data standards are upheld throughout the process.

Your Responsibilities

• Accurately input and update patient billing information, including personal details, treatment codes, insurance information, and billing amounts into the company's data systems.

• Efficiently and accurately shepard data through various internal pipelines and applications.

• Review and verify data for completeness, accuracy, and compliance with established procedures and regulatory requirements.

• Work closely with the data entry specialist team to resolve discrepancies and ensure that billing records are accurate and complete.

• Maintain confidentiality and security of all patient information in accordance with HIPAA and other relevant regulations.

• Collaborate with healthcare providers and insurance companies to gather required information and clarify billing details as necessary.

• Perform regular audits of billing records to identify and correct errors.

• Assist in the development and implementation of data management procedures to improve data quality and efficiency.

• Generate reports and provide data-related support to other departments as needed.

What We're Looking For

• High school diploma or equivalent required; Associate's or Bachelor's degree in Health Information Technology, Finance, or related field preferred.

• Proven experience as a data entry specialist, preferably in the healthcare sector dealing with medical billing or health information management.

• Proficient in data entry with a keen eye for detail and accuracy.

• Familiarity with medical terminology, billing codes (ICD-10, CPT, etc.), and healthcare billing procedures and formats (UB-04, CMS1500, etc.) preferred.

• Strong computer skills. Proficiency in MS Office and experience with electronic health records (EHR) and billing software preferred.

• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.

• Strong communication skills, both written and verbal, with the ability to interact effectively with colleagues.

• Commitment to maintaining the confidentiality and security of sensitive patient information.

Our Culture

Alaffia was born out of our founders’ personal connection to the inefficiency of the U.S. healthcare system. We are deeply mission-driven, with an abiding belief that technology can help create a better future for everyone — and we’re looking for others who share our passion for change to join the team.