About Alaffia & Our Mission

Every year, U.S. health plans lose billions to improper payments and administrative waste. That wasted spending ultimately trickles down across the healthcare ecosystem, driving up costs for plans, providers, and patients alike. We’re here to change that paradigm.

Alaffia is a new kind of claims operations partner for health plans. Using expert clinicians and transparent AI, we deliver deeper insights, smarter automation, and consistently better outcomes across the entire lifecycle of claims. With Alaffia, health plans can cut wasted spending more effectively than ever — and provide their members the most affordable care.

We’re a high-growth, venture-backed Series B healthtech startup based in NYC and are actively scaling our company. Join us in helping to build a healthcare system that works better for everyone.

For those in the NYC-area, this role is onsite 3-4 days/week based out of our SoHo office in NYC.

About the Role

We're seeking an experienced Recruiter to join our Talent Acquisition team and own full-cycle hiring for our Managed Services business, with a dedicated focus on Payment Integrity and Managed Service Operations. You'll handle high volume requisitions and will need to balance the need to move candidates quickly to offer with the discipline of building durable talent pipelines for future hiring.

Payment Integrity roles span both clinical and non-clinical positions, including specialized areas such as Appeals & Disputes and DRG (Diagnosis-Related Group) review. The ideal candidate has a proven track record in healthcare or healthtech recruiting, understands how to navigate clinical hiring requirements, and knows how to balance speed with quality when filling volume roles against strict time-to-fill targets, all without sacrificing candidate experience.

What You'll be Doing

• Manage 3-4 open requisitions simultaneously, with multiple headcount in each

• Own the entire recruiting process from intake to offer acceptance: sourcing, screening, coordinating interviews, managing feedback, and closing candidates

• Partner with hiring managers to understand role requirements, ideal candidate profiles, and advising on role prioritization and expectations based on market and talent trends

• Build and maintain talent pipelines for current and future hiring needs

• Leverage multiple channels including job boards, employee referrals, networking, and direct outreach

• Participate in (and at times lead) recruiting-related events (both virtually and in-person)

• Maintain accurate and up-to-date candidate records in our ATS (we use Kula, but experience with any of Greenhouse, Ashby, or Gem is advantageous)

• Provide regular updates to hiring managers and Recruiting lead on pipeline status, bottlenecks, and forecast

Who You Are

• 3-8 years of experience recruiting within the Healthcare/Healthtech space

• Strong knowledge of the healthcare landscape

• 2+ years of experience with volume-based recruiting (5+ openings per unique role)

• Strong sourcing skills with demonstrable experience building pipelines from scratch

• Proficiency with modern ATS platforms (Greenhouse, Lever, Ashby, or similar)

• Experience with modern sourcing tools (Pin, Juicebox, etc.)

Interview Process

1. Recruiter/Hiring Manager Screen (45 min)

2. Cross-functional Interview (30 minutes)

3. Panel Round

   1. Stakeholder Interview (30 minutes)

   2. Peer Interview (30 minutes)

4. Offer

Timeline: We aim to complete the process within 2-3 weeks of initial contact. We're looking to move quickly and will be interviewing candidates on a rolling basis.

Our Culture

Alaffia was born out of our founders’ personal connection to the inefficiency of the U.S. healthcare system. We are deeply mission-driven, with an abiding belief that technology can help create a better future for everyone — and we’re looking for others who share our passion for change to join the team.

What Else Do You Get?

• Competitive compensation package

• Medical, Dental and Vision benefits

• Flexible, paid vacation policy

• Work in a flat organizational structure — direct access to Leadership