About Job

The People Operations Generalist plays a central role in delivering an exceptional employee experience while ensuring compliance and consistency across People programs. Serving as the first point of contact for employees, this role manages a broad range of HR responsibilities, including core people operations, payroll, compliance, and ongoing process improvements, while also supporting special projects.

This is a high-impact position suited for someone who thrives in a fast-paced, growing organization and enjoys balancing day-to-day HR support with strategic contributions. As a member of the Apkudo team, you will have the opportunity to make a meaningful impact on employee experience and contribute to creating a positive, engaging workplace culture.

Skills & Qualifications

• 3–5 years of HR Generalist or related experience; tech or global workforce experience a plus

• Strong knowledge of federal, state, and local employment laws and regulations

• Experience administering HR programs such as benefits, leave management, performance reviews, and employee relations

• Excellent communication and interpersonal skills with the ability to build trust and resolve conflicts

• Highly organized with attention to detail and the ability to manage multiple priorities simultaneously

• Proven ability to maintain confidentiality and handle sensitive matters with discretion

• Proficiency with HRIS systems and MS Office/Google Workspace; experience with HR tech platforms preferred

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience); HR certification (PHR, SHRM-CP) a plus

Responsibilities

• Collaborate across departments to ensure consistent execution of People programs

• Administer unemployment claims and FMLA paperwork as needed

• Identify opportunities to streamline HR processes and improve efficiencies

• Manage employee records and other HR administrative tasks, ensuring accuracy and compliance

• Lead or support special HR projects as needed, balancing multiple priorities

• Support Talent Acquisition by coordinating key recruiting activities, including scheduling interviews, managing background checks, preparing offer letters when needed, and facilitating communication with hiring managers and teams

• Provide administrative support by organizing company events (holiday parties, trainings, team lunches) and managing supplies and facilities needs

• Continuously improve HR processes and documentation to support growth and scalability

• Support employees as the first point of contact for general HR inquiries

• Maintain accurate and up-to-date employee files and HR documentation

• Evaluate and ensure compliance with all federal, state, and local employment laws while monitoring and updating internal HR policies and practices

• Stay informed on HR best practices, workforce trends, and regulatory changes to provide strategic recommendations for process improvement

• Champion employee experience and contribute to creating a positive, engaging workplace culture

• Perform additional duties and projects as assigned