Role Overview

We are looking for a detail-oriented and execution-driven CRM Executive Intern to support customer engagement, retention, and lifecycle communication. You will work closely with the CRM Manager to build and execute campaigns across multiple channels and ensure timely, error-free delivery.

Job Type : Internship

Duration : 4 months

Location : HSR Layout, Bangalore | On-site

Key Responsibilities

• Execute CRM campaigns across Push, SMS, WhatsApp, Email, In-App & RCS

• Build behavioral segments & funnel-based cohorts

• Assist in lifecycle journeys (activation → retention → reactivation)

• Track CTR, conversion & funnel metrics

• Run A/B tests & optimize campaign performance

• Coordinate with content, product & analytics teams

What We’re Looking For

• Hands-on experience in CRM, retention marketing, or lifecycle operations.

• Proficiency in CRM tools like MoEngage or CleverTap (mandatory).

• Experience in managing SMS, Push Notifications, E-mail, WhatsApp, and RCS campaigns.

• Basic understanding of segmentation, funnels, and campaign analytics.

• Strong attention to detail and ability to manage multiple campaigns in parallel.

• Immediate joiners / short notice preferred.

• Mandatory: Proficiency in written and spoken Hindi and English.

• Good to Have (for Puja execution): Telugu, Tamil, or Kannada

Why This Role Is Exciting

• Direct impact on retention and engagement for millions of devotional users.

• Exposure to large-scale lifecycle marketing operations.

• Opportunity to work on high-volume CRM campaigns with measurable business impact.

• Fast learning curve in a high-growth, Series C startup environment.