Assistant Housekeeping Manager, Nashville
Job type: Full Time · Department: Field Operations - Market Ops · Work type: On-Site · USD 55000 - 60000 / year
Nashville, Tennessee, United States; Nashville, Tennessee, United States
AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer.
An organized and motivated Assistant Housekeeping Manager to oversee our cleaning operations, including managing a team of housekeepers and vendors. The Assistant Housekeeping Manager will partner with our in-market and local management teams to ensure our homes are cleaned to AvantStay’s high guest experience standards, with careful consideration of cost efficiencies and compliance. This person is passionate about hospitality and providing guests with an unforgettable experience.
Assist the Housekeeping Manager in creating cleaning assignments to ensure proper coverage and completion of regularly scheduled projects.
Conduct daily inspections of guest rooms to ensure standards are met.
Ensure timing of cleanings meet designated guidelines.
Conduct housekeeping training for new room attendants.
Assist the Housekeeping Manager in conducting monthly linen inventory.
Identify housekeeping issues and provide feedback to vendors.
Report maintenance deficiencies to ensure they are addressed promptly.
Support the Central Operations and local teams with escalated guest concerns by responding to emails, calls and internal communications.
Occasional need to perform housekeeping and maintenance duties such as cleaning rooms and public areas as well as laundry duties.
Other projects and duties as assigned.
2+ years of hospitality/housekeeping experience
Vacation rental industry experience (preferred)
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
Reliable car, a valid driver’s license and residence within short distance of market properties
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation are a plus.
Business needs dictate hands-on, in-market presence.
Annual starting salary of $55,000 - $60,000 + performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement
When you join AvantStay
You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.
Equal Employment Always
We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
No soliciting from staffing agencies. Thank you!
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