Head of Area (Sumatera Barat)
Job type: Full Time · Department: Merchant Team · Work type: On-Site
Medan, North Sumatra, Indonesia
The Head of Area – Sumatera is a senior sales leadership role responsible for driving regional revenue growth, leading a high-performing field sales team, and expanding merchant network across the Sumatera region. This role requires a strategic yet hands-on leader who can navigate mass-market dynamics and build sustainable business partnerships.
Sales Strategy & Execution
Lead the planning, execution, and performance tracking of regional sales initiatives to achieve targets
Develop and implement go-to-market strategies tailored to the Sumatera market landscape
Drive mass acquisition and activation of merchants across multiple tiers and segments
Team Leadership & Development
Manage, coach, and develop a multi-layer sales team to consistently hit KPIs
Build team capability through structured training, performance reviews, and succession planning
Foster a high-accountability and growth-oriented team culture
Merchant Retention & Key Account Management
Own and maintain strong relationships with top Pareto/high-value merchants to ensure retention and growth
Proactively identify risks of churn and implement mitigation strategies
Compliance & Operational Excellence
Ensure all team activities are aligned with company SOPs, compliance standards, and ethical guidelines
Monitor and enforce process adherence across the sales cycle
Market Intelligence
Gather and synthesize competitor landscape data, merchant feedback, and regional market trends
Translate insights into actionable recommendations for leadership
Experience: 6–7 years in sales, with at least 2–3 years in a regional or area leadership role
Industry Background: Banking, FMCG, Fintech, Telco, or other high-volume consumer-facing industries
Sales Expertise: Strong track record in mass market/mass target sales environments
Leadership: Proven ability to lead, motivate, and scale field sales teams
Regional Knowledge: Familiarity with Sumatera's business landscape, culture, and key market dynamics is a strong plus
Skills: Strategic thinking, data-driven decision making, stakeholder management, and strong communication
Education: Bachelor's degree in Business, Marketing, or related field (MBA is a plus)
Has scaled a sales team from the ground up in a regional setting
Comfortable operating in fast-paced, target-driven environments
Has experience managing both SME and enterprise-level merchants
Bilingual (Bahasa Indonesia + English) preferred
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