About Job

This Telesales role focuses on pitching and selling QRIS Soundbox machines to business owners (merchants). Key responsibilities include educating clients on product features, building strong rapport, managing follow-ups, and recording call data in a CRM system to consistently hit daily and monthly sales targets (KPIs). The position is open to both fresh graduates and experienced professionals with a Diploma or Bachelor's degree who possess strong communication and persuasion skills, resilience in handling rejection, and a high drive to achieve results

Skills & Qualification

• Prior experience in telesales, telemarketing, or customer service is a plus but not mandatory.

• Strong verbal communication and persuasion skills in Bahasa Indonesia.

• Positive attitude, self-motivation, and a results-driven approach.

• Ability to handle rejections professionally and stay focused on achieving targets.

• Basic computer skills to update CRM and manage call records.

• Bachelor's or diploma degree or equivalent; further education is an asset.

Responsibilities

• Product Knowledge: Explain the features, benefits, and pricing of QRIS Soundbox machines clearly to potential customers.

• Customer Engagement: Build rapport with merchants, understand their needs, and provide appropriate solutions.

• Follow-Up: Manage follow-ups with undecided merchants to close deals effectively.

• Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.

• Data Management: Accurately record call outcomes, customer details, and feedback in the CRM system.

• Collaboration: Work closely with the telesales manager to share updates, challenges, and success stories.

• Problem Solving: Address customer concerns or objections confidently and professionally.