At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

This is a high-impact Director role that will establish and own the program management discipline across Carrum's Data Engineering, Analytics Engineering, Data Science, and AI functions. You will build the execution operating system: integrated roadmaps, delivery cadences, governance structures, risk frameworks, launch readiness gates, and the AI governance model that ensures responsible deployment of ML capabilities in a regulated healthcare environment. You will also own the Weekly Business Review process for the data organization, driving structured preparation, operational discipline, metrics rigor, cross-team follow-through, and accountability on commitments made in those forums. The measure of success is a data organization that ships with consistency, communicates with clarity, and scales without losing execution discipline.

Equally critical is your role as the interface between the data team and the business. You will align senior stakeholders across Provider Network, Commercial, Finance, Client Success, Product, and Engineering on priorities, surface trade-offs before they become crises, and translate complex technical realities into decisions that move the company forward. This role rewards builders who thrive in ambiguity, earn trust across both technical and executive audiences, and take personal ownership of outcomes.

This is a full time position, the salary range for this role is $195,000 - $253,000 plus bonus, depending on level of experience and geographic location.

You’re excited about this opportunity because you will...

• You build the execution operating system. You don't just track programs. You design the structures, cadences, and decision forums that make delivery predictable at scale.

• You create clarity in ambiguity. When ownership is unclear, priorities conflict, or dependencies are hidden, you define scope, surface trade-offs, and drive decisions without waiting to be asked.

• You earn technical trust. Data engineers, analytics engineers, and data scientists work with you because you understand their domain, not just the Gantt chart version of it.

• You de-risk before it's urgent. Whether it's a compliance exposure, a launch readiness gap, or a dependency that hasn't surfaced yet, you find it early, frame it clearly, and drive resolution.

• You influence without authority. Cross-functional alignment at Carrum requires credibility, patience, and strategic communication. You know how to get things done across a matrixed environment.

We’re excited about you because…

• 12+ years in technical program management, with significant experience leading data or analytics programs in healthcare, digital health, or a regulated healthcare-adjacent industry.

• Deep familiarity with healthcare data environments: HIPAA/PHI compliance, clinical data quality, audit readiness, and the operational complexity of regulated data programs.

• Demonstrated success owning a complex, multi-workstream program portfolio with C-suite and VP-level stakeholders in a scaling healthcare technology company.

• Experience standing up AI governance frameworks: policy, controls, escalation paths, model risk management, and audit structures in a regulated environment.

• Solid understanding of how data engineering, analytics engineering, and data science teams work, sufficient to earn practitioner trust, anticipate technical risk, and ask the right questions.

• Proven track record building operating infrastructure from scratch: intake processes, delivery cadences, risk frameworks, launch readiness gates, and executive reporting.

• Exceptional communicator able to distill complex program status into crisp executive narratives and facilitate high-stakes alignment conversations across senior business leaders.

• Experience delivering regulated healthcare data programs involving clinical reporting, data integration, or CMS/compliance submissions with strong attention to data accuracy and auditability.

• Background in AI governance or trust and safety program operations, including policy enforcement, escalation frameworks, and cross-functional risk coordination.

• Experience scaling experimentation or analytics throughput across multiple business units or platforms, with measurable improvement in delivery velocity.

• Familiarity with identity, access, and data protection controls as they apply to sensitive healthcare or financial data.

• Experience with value-based care, employer health benefits, or specialty care delivery models.

Why you’ll love working with us...

• We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.

• We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.

• We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.

• We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.

• We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.

• You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.

Other benefits:

• Stock option plan

• Flexible schedules and remote work

• Chicago and San Francisco offices available

• Self-managed vacation days, within reason

• Paid parental leave

• Health, vision, and dental insurance

• 401K retirement plan

About Carrum

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.