At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014, Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

The Growth Operations Associate is crucial to scaling  initiatives that drive increased utilization of Carrum solutions. You will be responsible for supporting the growth-engine and driving execution of a number of high profile growth priorities, which means you will work closely with senior leaders cross functionally including Sales, Network, Partnerships, Technology, Finance and Operations. This is a pivotal and high-visibility role at Carrum, and a fantastic way to develop expertise in a high growth healthcare technology business.

This is a full time position; the salary range for this role is $80,000-$110,000 plus bonus, depending on level of experience and geographic location.

You’re excited about this opportunity because you will...

• Lead the execution of strategic initiatives across the full lifecycle, managing timelines, execution priorities and budgets

• Manage internal expectations and communications to ensure seamless delivery.

• Perform rigorous data analysis to monitor project effectiveness, financial outcomes, issue resolution, identify trends, and provide troubleshooting for operational challenges to initiative success

• Partner with cross-functional teams to drive workflows and secure buy-in for initiatives critical to long-term organizational goals.

• Synthesize performance data into actionable insights for regular reporting to executives, leveraging high-level visibility to drive organizational change.

• Help stand up repeatable processes to scale reporting, initiatives and measurement

We’re excited about you because you…

• Are entrepreneurial and resourceful; you can find creative ways to make a big impact quickly and without much direction.

• Have strong conceptual and problem-solving abilities, data-driven thinking, and experience building robust and structured execution programs.

• Possess strong project management skills with an ability to create, execute, and adjust plans as needed

• Are highly organized and analytical. You are at home in spreadsheets and other systems of record + analytical tools and can interpret trends, data to get to the right actions  

• Can strike a balance between quantitative rigor and qualitative, situation-specific nuance

• Are an adept communicator who can aggregate perspectives across interests and points of view

• Have experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.

• Preferably, experience with SQL, Project Management software, AI tools and connectors (e.g., Jira, Asana, Hex, Claude, Gemini and MCPs) and basic financial modeling

Why you’ll love working with us...

• We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.

• We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.

• We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.

• We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.

• We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.

• You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.

Other benefits:

• Stock option plan

• Flexible schedules and remote work

• Chicago and San Francisco offices available

• Self-managed vacation days, within reason

• Paid parental leave

• Health, vision, and dental insurance

• 401K retirement plan

About Carrum

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.