Job Description: Growth - Intern

Position: Intern

Location: Bangalore, Cashfree Head Office 

Department: Growth

About Us:

Cashfree Payments (www.cashfree.com) is a payments and banking technology company that enables businesses in India to collect payments online and make payouts. Cashfree Payments enables more than 8,00,000+ businesses with payment collections, vendor payouts, wage payouts, instant loan disbursements, e-commerce refunds, insurance claims processing, expense reimbursements, loyalty, and rewards payments. Cashfree customers include leading internet companies such as Cred, BigBasket, Zomato, HDFC Ergo, Ixigo, Acko, Zoomcar, and Delhivery.

What You Will Do:

• Conduct outbound calls to clients or potential leads to gather information, verify details, or promote services/products.

• Assist in lead generation and qualification through phone-based interactions.

• Support the team with follow-up calls and scheduling appointments.

• Manage call scripts and provide product or service information to clients.

• Maintain accurate records of calls, feedback, and customer interactions in CRM systems.

• Respond to inquiries and resolve basic customer issues through phone communication.

• Contribute to performance reports and tracking metrics related to calling efforts.

• Collaborate with the sales or marketing team to meet call targets and improve outreach strategies.

What You Will Need:

• Graduates (2024 or 2025 passed out) who are interested in pursuing 6 months internship

• Excellent communication skills (both verbal and written).

• Positive attitude with a willingness to learn.

• Ability to handle rejection and stay motivated.

• Strong organizational skills and attention to detail

• Basic knowledge of MS Office (Excel, Word, PowerPoint) or CRM software.

• Previous internship or experience in customer service/calling operations is a plus, but not mandatory.

• Ability to work independently and as part of a team.

Location: Bangalore