About the Role: 

As a Senior Solutions Engineer, you will be responsible for building technology solutions based on customers’/ prospects’ technology stack to demonstrate differentiated value propositions and enable sales revenue from new and existing customers. This role partners with the Sales, Go to Market, and Customer Success to deliver impact and is also responsible for building the solution engineering organization for the region.

What you will do:

• Define and implement the presales process of listening, research, discovery, needs analysis, demo and technical discussions during the sales process to enable deal wins in partnership with the sales team.

• Understand the technology ecosystem and needs of the customers/ prospects with specific focus on user retention and prepare a repository of standard and customized technical solutions value proposition/ use cases. 

• Collaborate with Customer Success, Product and Engineering teams to brainstorm solutions that create the best impact on the customers use cases and industry segments.   

• Analyze business impact of technical choices on customers’ business processes and make relevant recommendations to improve the impact on user retention.

• Implement a process for documentation of elaborate technical nuances of the CleverTap product to be used readily by the relevant stakeholders.

• Provide guidance, support and coaching to the team to proactively address the business issues and challenges with the aim of making the team members successful in their role as Solutions Engineers.  

What are we looking for? 

Must Have: 

• B Tech with experience in B2B product sales organization

• 4-6 years of experience in building technical solutions for B2B/ SaaS sales for Enterprise products

• Experience of working with cross functional stakeholders

Measure of Success:

• Win ratio for large deals/ named accounts

• Booking/ ARR

About CleverTap:

CleverTap is the world’s leading AI-first customer engagement and retention platform, helping brands turn data into lasting customer relationships. Powered by its proprietary CleverAI™ Decisioning Engine and Agentic AI-verse, CleverTap enables organizations to maximize customer lifetime value at scale. Its unified platform brings together AI-powered segmentation, personalization, experimentation, journey orchestration, and deep analytics, integrated with 100+ leading martech solutions.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines, CleverTap is also ranked among G2’s Top 10 Best Software Companies in India. More than 1,300 leading brands, including Vodafone, Tesco, Burger King, Levi’s, IKEA, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, rely on CleverTap to drive measurable growth through meaningful customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees in offices across the US, Europe, the Middle East, and Asia.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.