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Sr. Alliances & Partnerships Manager NAM/EU

Job type: Full Time · Department: Sales · Work type: Hybrid · USD 250000 - 300000 / year

San Francisco, California, United States

About the Role:

The Partnerships & Alliances role is a hands-on position with strategic responsibility across North America and Europe, focused on building, onboarding, and scaling CleverTap’s partner ecosystem to drive indirect revenue and long-term growth.

In North America, this person will actively develop and manage strategic partnerships with global technology partners such as Google, Infobip, and Databricks. The role involves day-to-day engagement with partners, identifying joint opportunities, supporting co-selling motions, and building a strong network of implementation partners to enable the sale and delivery of complex customer projects.

In Europe, this role will take ownership of building the reseller channel from the ground up. Responsibilities include identifying and recruiting potential resellers, onboarding and enabling partners, defining operating models, and working closely with sales and marketing teams to drive pipeline and revenue through indirect channels.

What will you do:

  • Own and execute the partnerships and alliances strategy across North America and Europe with a strong hands-on approach;

  • Build, manage, and grow strategic partnerships in North America;

  • Identify, develop, and support co-selling and go-to-market opportunities with key partners;

  • Build and manage a network of implementation partners, enabling the sale and delivery of complex, enterprise-level projects;

  • Build and scale the reseller and solution partner channel in Europe, including partner identification, recruitment, onboarding and enablement;

  • Track partner performance and continuously optimize partnerships based on business and revenue impact.

What are we looking for?

Must Have:

  • Experience in Partnerships, Alliances, Channel, or Business Development in a B2B SaaS environment;

  • Strong hands-on execution mindset being comfortable building partnerships from zero to one;

  • Experience working with technology partners, system integrators, resellers amd implementation partners;

  • Solid understanding of indirect sales models, including resellers and implementation-led deals;

  • Excellent relationship-building and stakeholder management skills, both internally and externally;

  • Comfortable working in fast-paced, ambiguous environments and taking ownership end to end.

Good to Have:

  • Understanding of the MarTech domain.

  • Experience in North America and Europe markets

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities

What is working at CleverTap like?

- Be a part of a global category creator

- Hyper growth B2B SaaS startup

- Work in a fast-paced, dynamic environment where your contribution matters

- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team

- Accountability and driving outcomes is the key to success

- Your career here is limited by you and nothing else

- Teamwork trumps individual success

- You are passionate about experience technology and its impact on enabling growth

- Innovate at scale, with learning opportunities and having fun along the way!

About CleverTap:

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:

LinkedIn: https://www.linkedin.com/company/clevertap/

X: https://twitter.com/CleverTap

If you think you’d be a good fit for this role, we’d love for you to apply!

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!

The base salary range for this role in California is $150,000 – $180,000 USD, with a target variable compensation of $100,000 – $120,000 USD, for a total on-target earnings range of $250,000 – $300,000 USD.

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