About the Role:

We are seeking a highly motivated and experienced Sales Development Representative (SDR) to join our expanding team. The ideal candidate will have a strong background in outbound sales, particularly within the North America  market,and be skilled in leveraging AI tools to force multiply their efforts. As an SDR, you will play a critical role in identifying and engaging potential clients, nurturing relationships, and ultimately driving revenue growth through outbound efforts

What will you do:

- Conduct outbound prospecting activities to generate new business opportunities within the North American market.

- Discover new accounts not created in our CRM and ensure their accurate documentation within the system

- Attend events and industry conferences to network and generate leads (~ 4-8x a year )

- Collaborate closely with the sales team to develop and execute effective prospecting strategies

- Leverage your expertise in SaaS solutions to articulate the value proposition of CleverTap's platform to potential clients

- Utilize a variety of tools, including Salesforce.com, Sales Navigator, Lusha, Outreach, and Apollo, to streamline sales processes and maximize efficiency

- Engage with prospects via phone calls, emails, and social media to establish rapport and understand their business needs

- Conduct thorough research on target accounts and industries to tailor outreach efforts effectively

- Maintain accurate records of interactions and opportunities in our CRM system

What are we looking for?

Key Requirements:

- Minimum of 6 months of experience in outbound sales as an outbound SDR. 

- Minimum of 12 months of experience in the SaaS industry

- Proficiency in utilizing tools such as Salesforce.com, Sales Navigator, Lusha, Outreach, Apollo, ZoomInfo, etc.

- Advanced English speaker. 

- Strong understanding of BANT (Budget, Authority, Need, Timeline) qualification methodology

- Excellent communication, negotiation, and interpersonal skills

- Self-motivated with a results-oriented mindset and the ability to thrive in a fast-paced environment

- Bachelor's degree or equivalent experience preferred.

Measures of Success:

- Qualified leads

- Funnel size

- Conversion rates

Competencies:

- Functional: Experience in mobile marketing and marketing technology is preferred  

- Behavioral: Self starter mentality, Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills

Who will you report to: Sales Director, North America 

Why join us?

- Be a part of a global category leader. Clevertap powers engagement for over 2,000 brands worldwide, and the opportunity before us is huge. 

- Shape CleverTap’s growth in North America. Join a fast-scaling team where your outreach and creativity directly drive Sales.

- Sell cutting edge technology. Our new Clever.ai and patented TesseractDB are redefining how brands personalize experiences at scale. 

- Grow fast, learn faster. You’ll master enterprise-grade SaaS sales, positioning, and outbound strategy- with mentorship from proven builders. 

- Have visible impact. In a lean, performance-driven culture, your ideas will rise quickly, and we have lots of room for career advancement with proven performance. 

Learn More:

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

Clever.AI

CleverTap Developer Documentation

Blogs

TesseractDB™

CleverTap Product Demo

Values 

About CleverTap:

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.

At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.