Human Resource Intern (6 months)
Job type: Full Time · Department: Talent Acquisition · Work type: On-Site
Mumbai, Maharashtra, India
Assist in maintaining and updating TA dashboards capturing multiple data points across the hiring lifecycle (sourcing to onboarding).
Track key recruitment metrics such as TAT, source effectiveness, funnel conversion rates, offer-to-join ratio, and cost-per-hire.
Consolidate hiring data from various sources and curate structured reports for leadership review.
Support workforce planning and demand forecasting through data analysis.
Identify trends and recommend process improvements based on data insights.
Track learning effectiveness metrics (participation, completion, assessment, feedback scores, behaviour change indicators)
Build meaningful and professional L&D and Employee Engagement dashboards using AI and analytics tools for leadership reviews
Generate periodic reports (weekly, monthly, quarterly) with clear insights and trends
Curate, consolidate, and present data in structured reports and executive summaries.
Support in creating visual dashboards using Excel, Google Sheets, Google slides and other tools.
Ensure data accuracy, consistency, timely reporting, and strong attention to detail.
Assist in automating manual reporting processes wherever possible.
Be savvy in experimenting with and exploring AI tools to improve reporting efficiency, automate workflows, and derive meaningful insights.
Recently completed a Bachelor or Masters degree in Business Management, Human Resource or a related field
Demonstrate strong presentation skills to confidently engage stakeholders and deliver HR interventions
Data-oriented with the ability to track, analyze, and report training and engagement metrics accurately.
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Demonstrated problem-solving skills with the ability to take initiative
Ability to embrace and adapt to change in a fast-paced, hybrid environment
Highly organized with a strong attention to detail, clarity, accuracy, and conciseness
Ability to multi-task and prioritize work, easily changing direction as needed
Ability to maintain the highest level of confidentiality
Comfortable working in a variety of computer systems, with the ability to quickly learn new platforms
CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.
Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.
Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.
For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
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