About the Role:

As a Farming Account Executive, you will be responsible for renewals and stakeholder management.

In close collaboration with Customer Success Managers and Technical Account Manager, you will serve as the main point of contact for executive-level stakeholders. Your core responsibilities include driving contract renewals, identifying expansion opportunities to increase Annual Recurring Revenue (ARR), and leading commercial discussions such as pricing and contract negotiations.

Day-to-day, you will focus on nurturing sponsors, mapping all relevant stakeholders and their needs, aligning them with the appropriate CleverTap product solutions, conducting QBR, workshop and overseeing the full renewal lifecycle.

What will you do:

• Achieve Q-o-Q sales quotas

• Build a pipeline for the current quarter + next quarter

• Build and manage relationships with customers & partners

• Negotiate agreements and keep records of sales and data

• Mitigate churn through early renewals

• Navigate account through internal stakeholders and customer champions

• Work with partners and scale through them

• Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc

• Provide professional after-sales support to enhance the customers’ satisfaction

What are we looking for?

Must Have:

- 5-7+ year experience in Customer Success Management, Account Management, or Sales, ideally in SaaS

- Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management.

- Strong connections with Senior Marketing Executives, IT management, Database administrators, and Data Scientist from banking, BFSI, retailers, gaming, OTT brands. 

- Proven track record of building relationships and need discovery with senior customer executives in large or highly strategic accounts. 

- Strong sense of ownership, responsibility, and accountability

- Strategic mindset with proven project management and time management capabilities

- Skilled in contract negotiation and navigating complex legal discussions

- Adaptable and thrives in dynamic, fast-paced, and high-growth environments

- Familiarity with SaaS, Martech, or tech-enabled solutions.

- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

- Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B2C setup.  

- Proven experience in account management and growing the business in the existing accounts in Vietnam region

- Knowledge of market research, sales, and negotiating principles- be discipline, consistency and can do attitude

- Proficiency in Bahasa and English 

Good to Have:

- Good understanding of the MarTech domain is preferred

- Number driven approach towards accounts, targets, regional planning and retention rates is helpful

- Knowledge of CRM software (eg. Salesforce) is a plus

Measures of Success:

- Revenue Achievement (Booking, ARR)

- Revenue retention (NRR)

- Sustainable revenue growth (LTV)

Key Competencies:

- Functional: Mobile marketing expertise, MarTech understanding, Result oriented

- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills, exquisite listening skills.

Who will you report to: Senior Account Executive 

Why join us?

- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

- You are passionate about technology and its impact on the high-growth mobile technology space

- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

- Flourish in an environment that nurtures Growth and Curiosity

Learn More:

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

Clever.AI

CleverTap Developer Documentation

Blogs

TesseractDB™

CleverTap Product Demo

Values 

About CleverTap:

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.