About the Role :

We are looking for a detail-oriented Associate to join our Finance team, focused on international

invoicing and receivables management. This role owns end-to-end billing for global customers, drives

timely collections and DSO improvement, and works closely with Sales and Customer Success to resolve

customer queries quickly. You will also support internal and external audits and play a key role in

automating and improving our billing and AR processes.

What will you do :

Manage international invoicing for customers across multiple geographies and currencies, ensuring

accuracy and compliance with contracts, billing schedules, and applicable tax requirements.

• Drive timely collection of outstanding receivables from customers through proactive, professional

follow-up.

• Own DSO improvement: track trends, identify root causes of delays, and implement action plans to

reduce Days Sales Outstanding.

• Prepare and maintain AR ageing reports, flag overdue accounts, and drive collection actions with

the relevant stakeholders.

• Coordinate closely with Sales and Customer Success teams to resolve billing disputes, contract

mismatches, and payment discrepancies.

• Ensure timely resolution of customer queries over email and calls on invoices, payments, credit

notes, and account status.

• Reconcile customer accounts, payments, credit/debit notes, and outstanding balances.

• Support internal, statutory, and external audits by preparing AR schedules, backup documentation,

and responding to auditor queries.

• Identify and drive automation of the billing process and overall AR workflows to reduce manual

effort, minimize errors, and improve turnaround time.

• Ensure accurate accounting of foreign currency transactions and support month-end / year-end

closing activities.

• Prepare regular reports and dashboards on collections, ageing, DSO, and cash realization for

leadership review.

• Continuously identify and implement opportunities to improve billing, collections, reconciliation,

and overall AR processes.

What are we looking for ?

•2–5 years of experience in Accounts Receivable, Billing, Collections, or Order-to-Cash, ideally with

exposure to international / global customers.

• Working knowledge of NetSuite will be an added advantage.

• Strong understanding of accounting principles and end-to-end AR processes.

• Good understanding of foreign currency transactions and cross-border invoicing.

• Strong proficiency in MS Excel, with experience working on ERP / billing / accounting systems.

• Good communication and stakeholder-management skills — confident engaging with customers,

Sales, and Customer Success teams over email and calls.

• Strong analytical and reconciliation skills with excellent attention to detail.

• Ability to manage multiple priorities and work effectively in a fast-paced environment.

• Experience in a SaaS / Technology / B2B organization would be an added advantage.

Measures of Success :

• Billing Accuracy & Timeliness: Accurate and timely international invoicing as per agreed billing

schedules.

• Collection Efficiency & DSO: Improved collection performance and measurable reduction in DSO

and overdue receivables.

• Ageing & Reconciliation: Timely, accurate AR ageing reports and reconciliation of customer

accounts and cash receipts.

• Query & Dispute Resolution: Fast, professional resolution of customer queries and billing disputes

via email and calls.

• Stakeholder Coordination: Effective, proactive coordination with Sales and Customer Success to

prevent and resolve billing issues.

• Audit Readiness: Accurate, timely support for internal, statutory, and external audits.

• Process Automation: Identification and implementation of automation initiatives that improve AR /

billing efficiency and reduce manual effort.

Who will you report to: Associate Director- Business Finance

Why join us

• Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
  You are passionate about technology and its impact on the high-growth mobile technology space

• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

• Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

• CleverAI 

• CleverTap Developer Documentation

• Blogs

• TesseractDB™

• CleverTap Product Demo

About CleverTap:

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.

Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 550+ employees across offices in the US, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.