About the Role:

As an Senior Account Manager, you will be responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong hunter mindset in the SaaS sales environment with a track record of closing new business.

What will you do:

• Own the business targets for the respective account patch and cross-sell/up-sell in the designated patch

• Establish and build relationships with key customers/prospects so as to understand the customer needs and create a compelling value proposition

• Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota

• Negotiate agreements with the prospects/customers to close the deals

• Work with partners and scale the business through them

• Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc

What are we looking for?

Must have:

• 6+ years of experience in Account Management

• Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

• Connect and contacts in the potential customer ecosystem

• Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required

• Knowledge of market research, sales, and negotiating principles

• Excellent communication/presentation skills and ability to build relationships

Good to have:

• Good understanding of the MarTech domain is preferred

• Knowledge of CRM software (eg. Salesforce) is a plus

Measures of Success:

• Revenue Achievement (Booking, ARR)

• Revenue retention (NRR)

• Sustainable revenue growth (CAC: LTV)

Key Competencies:

• Functional: Mobile marketing expertise, MarTech understanding, Result oriented

• Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills

Who will you report to: Regional Head - Enterprise Sales

Why join us?

• Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

• You are passionate about technology and its impact on the high-growth mobile technology space

• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

• Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

• Clever.AI 

• Blogs

• TesseractDB™

• CleverTap Product Demo

About CleverTap:

CleverTap is the world’s leading AI-first customer engagement and retention platform, helping brands turn data into lasting customer relationships. Powered by its proprietary CleverAI™ Decisioning Engine and Agentic AI-verse, CleverTap enables organizations to maximize customer lifetime value at scale. Its unified platform brings together AI-powered segmentation, personalization, experimentation, journey orchestration, and deep analytics, integrated with 100+ leading martech solutions.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines, CleverTap is also ranked among G2’s Top 10 Best Software Companies in India. More than 1,300 leading brands, including Vodafone, Tesco, Burger King, Levi’s, IKEA, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, rely on CleverTap to drive measurable growth through meaningful customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees in offices across the US, Europe, the Middle East, and Asia.For more information, visit https://clevertap.com/ or follow us on Linkedin and X.Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.