The Company  

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are

Bold, Authentic, Purposeful and Inspired

Our People are not

Perfect, Traditional, Complacent or Cautious

About the Role

We're building a new product team within our Travel & Ticketing domain. This team will own the full end-to-end journey of new protections and ancillaries for online travel agencies, airlines, hotel operators, car rental companies, ticketing companies and more. Our  mission as a domain is to grow the share of wallet across every trip a traveller takes, expanding the breadth of benefits available to customers at every stage of their journey.

As Product Manager, you'll be a founding voice on this team. You'll define and execute a product roadmap that launches new protection and convenience products from zero to one — blending deep customer understanding, data-driven experimentation, and close partnership with engineering and design to deliver measurable impact at scale. This is a high-ownership role for a PM who thrives in ambiguity, moves fast, and cares deeply about building products and services that our partners are excited to launch and customers actually love.

Key Responsibilities:

Product Discovery & Strategy

• Lead structured discovery cycles to identify, validate, and prioritize new protection and ancillary opportunities across the travel customer journey.

• Synthesize customer research, partner data, market trends, and competitive intelligence to shape a compelling product roadmap.

• Define clear problem statements and opportunity hypotheses that ground the team in customer reality before significant investment is made.

Product Delivery & Execution

• Own end-to-end delivery of new products from discovery through launch and iteration, working closely with engineering, design, and commercial teams.

• Manage dependencies across teams, and keep delivery predictable without sacrificing quality.

• Balance speed and quality, making informed trade-offs between scope, impact, and risk at every stage.

Customer Value & Outcomes

• Deeply understand the needs of both travellers and our OTA/airline/hotel partners, translating insights into products that create tangible value.

• Define and own OKRs that reflect both user outcomes and business results; analyse performance regularly and adapt priorities based on evidence.

• Use data storytelling to align stakeholders on priorities and communicate the 'why' behind product decisions.

Stakeholder Alignment & Influence

• Align engineering, design, commercial, and partner-facing teams on goals, sequencing, and success criteria.

• Anticipate and proactively resolve misalignments before they impact delivery.

• Craft compelling narratives that connect customer opportunity to business outcomes for audiences ranging from engineers to executives.

AI & Emerging Technology

• Leverage AI tools to accelerate discovery, prototyping, data analysis, and hypothesis validation across the product lifecycle.

• Stay current on how AI and emerging technologies are reshaping travel commerce and embedded insurance distribution.

• Apply AI thoughtfully to enhance product quality and team efficiency, aligned with ethical standards and long-term strategy.

What you will bring:

• 3+ years of product management experience, ideally within travel, e-commerce, fintech, or insurtech.

• Demonstrated ability to launch products from zero to one. You're comfortable with ambiguity and skilled at creating structure where little exists.

• Strong discovery instincts: you combine qualitative research, quantitative analysis, and market insight to validate ideas before building.

• Experience owning OKRs and shipping products that deliver measurable customer and business outcomes.

• Excellent communicator who can adapt messaging for engineers, commercial partners, and senior leadership alike.

• Commercially minded: you understand how product decisions translate to revenue, retention, and partner value.

• Hands-on with data: comfortable defining metrics, building lightweight analyses, and turning data into actionable decisions.

• Familiarity with B2B2C platforms or embedded product models is a plus.

• Bonus points if you understand AI not just as a productivity tool but as a product capability. Able to evaluate where ML/AI creates genuine customer value versus where it adds complexity. 

Proficiencies and Attributes:

• Driven, energetic, and a "good enough is not enough" mentality.

• Strong sense of ownership over all aspects of the product.

• Sense of urgency in addressing issues.

• Excellent attention to detail.

• Result-driven with a focus on achieving measurable outcomes.

• Ability to work effectively under pressure.

• Strong organizational and time management skills.

• Positive approach to change and adaptability.

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

• Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.

• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.

• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application.  For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.

*This position offers a base salary range of C$115,000 to C$145,000 annually.