The Company  

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are

Bold, Authentic, Purposeful and Inspired

Our People are not

Perfect, Traditional, Complacent or Cautious

About the role

We are looking for a dynamic Insurance Relationship Manager who will also act as a Vertical Lead within our MGA. This role combines managing key external relationships with insurance partners and providing internal leadership for our domains. You will ensure our commercial direction is clear, priorities are well executed, and projects are delivered effectively to support growth and profitability.

To drive success in this role, you will have strong commercial acumen, deep knowledge of Middle East regional insurance, and experience working across complex stakeholder groups. 

As the Insurance Relationship Manager & Vertical Lead, you will own the planning, prioritisation, and delivery of travel initiatives while ensuring carrier relationships remain strong and future-focused. Regular collaboration with sales, actuarial, underwriting, product, operations, and external partners will be key in ensuring that our pricing is aligned, projects are executed effectively, and the travel domain continues to grow profitably.

Key Responsibilities:

• Act as the primary relationship manager for key insurance carriers, maintaining trust and collaboration.

• Serve as the Middle East regional insurance lead for our commercial teams.

• As Ticketing Vertical Lead, provide sales teams and carriers with clarity on commercial strategy and direction.

• Translate strategic priorities into actionable project plans, ensuring execution across pricing, product, and operational teams.

• Lead the planning and prioritisation process for the vertical, aligning internal stakeholders and external carriers.

• Coordinate cross-functional input (actuarial, underwriting, operations, product, sales) to deliver seamless partner experiences.

• Monitor performance of products and partnerships, identifying opportunities for improvement or growth.

• Represent the vertical in internal governance forums and external partner meetings.

• Act as a central point of escalation for vertical-related projects, ensuring risks are managed and deadlines are met.

To help us level up, you'll ideally have:

• Strong relationship management skills, ideally in insurance or financial services.

• Knowledge of travel and Middle Eastern insurance products, market dynamics, and distribution models.

• Proven track record in project planning, execution, and cross-team coordination.

• Ability to balance commercial priorities with operational delivery.

• Excellent communication and influencing skills, with the ability to work across multiple teams and stakeholders.

• Strategic thinker who can also roll up their sleeves to get things done.

• Bachelor's degree in a relevant field, A postgraduate degree and/or record of academic achievement is also desirable.

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.

• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.