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Partner Growth Manager

Job type: Full Time · Department: Partner Services - 302 · Work type: Hybrid

Sydney, New South Wales, Australia

About the Company

Cover Genius is a Series E Insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee.

Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized sed with dozens of awards including by the Financial Times who ranked Cover Genius as the #1 fastest growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commits itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are Bold, Authentic, Purposeful and Inspired  

Our People are not Perfect, Traditional, Complacent or Cautious 

About the Role

As a Partner Growth Manager on our Partner Services Team, you will own key relationships with our partners and play a key role in driving partnership growth with our partners.

You will work closely with our partners to co-develop growth strategies, identify new and creative growth opportunities, and drive the execution of such opportunities. As a main point of contact of our partners, you will be expected to drive growth discussions and to deliver creative solutions based on growth optimisation best practices as well as understanding of the partners’ objectives/ aspirations. This role also sits at the center of cross-functional effort, regularly collaborating with a wide range of stakeholders including Insurance managers, Client Solution Engineers, user journey designer and content writers, Data Scientists and Product Managers, to ensure that the solutions are timely and effectively delivered, so as to achieve

their growth objectives.

Key Responsibilities

  • Develop growth strategies including using data to monitor and identify adoption and conversion trends, as well as identify areas for improvement and growth

  • Serve trusted advisor status and strong relationships with partners and related stakeholders, including achieving alignment on growth strategies

  • Drive cross-functional execution of the growth opportunities

  • Own the solution design of the integration process and work with partners to drive partners’ best practice adoptions on optimisation strategies, product innovation and technology stack/integration approach

  • Design, execute, and measure conversion and price optimisation experiments to further optimize yield

  • Collaborate with designers and other team members to optimise user experience

  • Monitor solution data, analyze and forecast where possible. Provide commentary or advice to partners accordingly

Skills & Experience:

What you will bring

  • Minimum 5 years of experience in growth, optimisation, product or marketing roles with a strong commercial and/or experimentation focus

  • Deep understanding of web user experience (esp. conversion rate and user journey optimisation and pricing strategy)

  • Experience in data analysis and driving data-driven growth discussions

  • Experience in driving cross-functional effort with a wide range of cross-functional stakeholders

  • Understanding of the travel/e-commerce industry and the value add of ancillary products, including how they enhance customer experience and partner revenue would be advantageous

  • Bachelor’s degree in a relevant field, a postgraduate degree and/or record of academic achievement is also desirable

  • Language skills in any of APAC languages including Korean and Japanese are highly desirable

What you will have

  • Experience in a fast growing tech or financial services organisation.

  • Experience managing partners and unlocking growth through shared initiatives.

  • Strong people, communication and project management skills

  • Expert problem-solving skills.

  • Passion for enhancing systems, processes and feedback loops.

  • Analytical experience telling stories and convincing stakeholders with data.

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

• Flexible Work Environment - our teams are hybrid. We work from home on Wednesdays and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times. We also have the added bonus of a Wellness day a month.

• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.

• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application.  For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.

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