🚀 Join Us in Protecting the Future of Web3

At Dapper Labs, we’re building the future of digital ownership empowering users to interact with blockchain technology in fun, safe, and meaningful ways. From NFTs to fintech, from creators to collectors, we’re making Web3 accessible at scale. We're looking for a Junior Fraud Analyst to join our Risk Operations team and help keep our community safe from fraud, abuse, and evolving digital threats.

🔍 What You’ll Do

• Investigate fraud and suspicious activity across crypto wallets, NFT platforms, and fiat payment channels.

• Use SQL and other data analysis tools to identify trends, anomalies, and risk signals in user behavior and transaction activity.

• Leverage modern fraud detection systems to proactively identify and resolve cases in real time.

• Work closely with cross-functional teams in Payments, Compliance, and Engineering to implement anti-fraud controls and strategies.

• Monitor alerts and respond rapidly to live fraud incidents, ensuring that threats are addressed efficiently—even on nights and weekends.

• Stay ahead of emerging fraud trends in crypto and Web3, helping us evolve our defenses in an ever-changing landscape.

• Contribute to internal documentation, and process improvements. 

• Communicate directly with users via email to gather information, clarify activity, and resolve cases in a clear, respectful, and timely manner.

• Monitor and act on phishing reports by requesting takedowns of malicious websites targeting our users or impersonating our products.

• Support brand protection efforts by requesting takedowns of websites or social media profiles that infringe on our trademarks or misuse Dapper Labs branding.

• Manage and respond to chargeback disputes, gathering evidence and coordinating with payment processors to ensure timely resolution.

💼 What You Bring

• 2+ years of experience in fraud detection, trust & safety, compliance, or a similar field (ideally in a fintech, crypto, or Web3 environment).

• Skilled in data analysis (Microsoft Excel, SQL, Google BigQuery) and familiar with the nuances of online fraud typologies (e.g., phishing, chargebacks, identity theft, account takeovers).

• Experience working with fraud detection systems and workflows, with the ability to quickly learn and adapt to new platforms.

• A solid understanding of blockchain fundamentals, digital wallets, and NFT ecosystems.

• Availability and reliability to work overnight, weekend, or holiday shifts as part of a rotation schedule.

• Naturally curious, highly adaptable, and a strong sense of ownership over your work.

• A strong team player who is also able to work independently with minimal oversight.

• Previous experience working in a startup or high-growth environment, where adaptability and cross-functional collaboration are key.

✨ Nice to Haves

• Familiarity with brand protection efforts, including submitting takedown requests for phishing websites, trademark-infringing domains, and impersonating social media accounts across web and social platforms.

• Experience working with ticketing systems (e.g., Zendesk, Freshdesk)

• Multilingual support capabilities

• Experience with identity verification platforms (e.g., Jumio, Persona, Veriff)

Why You’ll Love Working Here

🌍 Remote-first culture with flexible hours and a global team.

🚀 Work on the cutting edge of Web3, NFTs, and fintech.

🧠 Learn fast with direct exposure to real fraud cases and rapid decision-making.

💡 Be part of a mission-driven company building the trusted foundation for decentralized experiences.