About Daybreak

We help people breathe easier at night, so they can sleep better and live healthier.

Our custom-fit sleep apnea dental device enables doctor-directed care to happen completely at home, making treatment more accessible, convenient, and effective. From virtual consultations to insurance coordination, we guide patients through every step of their sleep health journey.

At Daybreak, better sleep isn’t just a goal, it’s the outcome we deliver every day.

About the Role

The Revenue Operations Manager serves as the operational backbone of Daybreak's commercial organization. This role partners closely with Sales, Clinical Operations, Patient Support, Marketing, HR, IT, Business Operations, and Salesforce Administration to ensure the sales team has the tools, processes, training, and support needed to operate efficiently and scale effectively.

The ideal candidate brings 2–4 years of experience in Sales Operations, Commercial Operations, Revenue Operations, Project Coordination, or a related function. They are highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced, high-growth environment while driving cross-functional initiatives and operational excellence.

Responsibilities

Sales Team Onboarding & Administration

• Own the operational onboarding experience for new sales team members from offer acceptance through ramp-up.

• Coordinate equipment provisioning, system access, business cards, travel logistics, and onboarding schedules.

• Partner with HR, IT, and Sales leadership to ensure all onboarding milestones are completed on time.

• Maintain onboarding documentation, checklists, and processes to ensure a consistent employee experience.

• Coordinate offboarding activities, including equipment retrieval, account reassignment, and system deactivation.

Training & Sales Enablement Support

• Coordinate all sales training logistics, including calendars, meeting rooms, virtual sessions, and communications.

• Maintain and organize training materials, sales playbooks, product resources, and process documentation.

• Track completion of onboarding and training milestones and communicate progress to leadership.

• Partner with internal stakeholders to ensure training content remains current and aligned with business objectives.

• Support ongoing sales enablement initiatives and organizational readiness efforts.

• Reporting & Executive Support

  • Coordinate recurring sales reporting processes in partnership with Business Operations and Analytics teams.

  • Ensure leadership receives accurate and timely reporting on sales performance, pipeline activity, and operational metrics.

  • Manage reporting requests from commercial leadership and coordinate delivery with the appropriate stakeholders.

  • Maintain documentation of report definitions, processes, and reporting workflows.

  • Support executive presentations, business reviews, and operational reporting needs.

  Field Sales Support

  • Serve as a primary operational resource for field sales representatives.

  • Help navigate questions related to compensation, contracts, systems, policies, and internal processes.

  • Own contract routing, status tracking, execution coordination, and document management.

  • Coordinate fulfillment of marketing collateral, product samples, and other field resources.

  • Maintain and improve internal knowledge bases, FAQs, and self-service resources.

  • Coordinate territory assignments and account ownership updates in partnership with Sales leadership and Salesforce Administration.

  Sales Process & Systems

  Serve as a Salesforce power user and business stakeholder for the commercial organization.

• Partner closely with Salesforce Administration to implement workflow improvements, system enhancements, and reporting requirements.

• Monitor CRM process compliance and data quality standards across the sales organization.

• Document sales processes and maintain standard operating procedures as workflows evolve.

• Troubleshoot day-to-day operational issues and coordinate resolution across teams.

• Identify process inefficiencies and drive continuous improvement initiatives.

Cross-Functional Coordination

• Act as a liaison between Sales, Clinical Operations, Patient Support, Marketing, HR, IT, Business Operations, and Salesforce Administration.

• Coordinate communication and execution around territory changes, customer escalations, operational initiatives, and organizational updates.

• Support commercial readiness for new product launches, partnerships, and strategic initiatives.

• Ensure cross-functional stakeholders remain aligned on priorities, timelines, and deliverables.

What Success Looks Like

• New sales team members ramp quickly and consistently.

• Field representatives receive timely, reliable operational support.

• Sales processes are documented, scalable, and continuously improving.

• Cross-functional initiatives stay organized and on track.

• Leadership receives accurate information and operational visibility when needed.

• The commercial team can focus on selling because operational friction is minimized.

Qualifications

Required

• 2–4 years of experience in Sales Operations, Commercial Operations, Revenue Operations, Project Coordination, Business Operations, or a related role.

• Strong organizational and project management skills with exceptional attention to detail.

• Experience supporting cross-functional initiatives and managing multiple priorities simultaneously.

• Advanced proficiency with Salesforce as a power user.

• Strong written and verbal communication skills.

• Ability to thrive in a fast-paced, high-growth environment.

Preferred

• Experience supporting a field-based sales organization.

• Experience working in healthcare, health technology, medical device, or digital health environments.

• Experience coordinating executive reporting and business review processes.

• Familiarity with contract administration and commercial operations workflows.

Daybreak is an equal opportunity employer. We are committed to building a diverse, inclusive team and creating a workplace where everyone can thrive. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.