Technical Support Engineer-2

Digantara is a leading Space Surveillance and Intelligence company focused on ensuring orbital safety and sustainability. With expertise in space-based detection, tracking, identification, and monitoring, Digantara provides comprehensive domain awareness across all regimes, enabling end-users to gain actionable intelligence on a single platform. At the core of its infrastructure lies a sophisticated integration of hardware and software capabilities aligned with the key principles of situational awareness: perception(data collection), comprehension (data processing), and prediction(analytics). This holistic approach empowers Digantara to monitor all Resident Space Objects(RSOs) in orbit, fostering comprehensive domain awareness.

We are seeking two dedicated and highly skilled On-Site Support & Maintenance Engineers to manage, maintain, and support mission-critical Monitoring and Control (M&C) software packages deployed at ISTRAC premises across ground stations.

Following the deployment and commissioning phase, the selected engineers will serve as the primary on-site technical contact, ensuring continuous operational readiness, root cause troubleshooting, system hardening, and testing & evaluation (T&E) support for active and new satellite ground missions.

Why Us:

• Competitive incentives, galvanising workspace, blazing team, frequent outings—pretty much everything that you have heard about a startup + you get to work on space technology.

• Hustle in a well-funded startup that allows you to take charge of your responsibilities and create your own moonshot

Ideal Candidate:

• Core Technical Competencies:

  • Backend: Strong proficiency in Python or Node.js, solid object-oriented programming (OOP) principles, and development in PyCharm.

  • Frontend: Proficiency in ReactJS, JavaScript (ES6+), HTML5, CSS3, and IDEs like VS Code.

  • Databases: Practical experience in schema design, query optimization, configuration, and data retrieval using MongoDB and MySQL.

  • Infrastructure: Working knowledge of web hosting platforms, web servers, Linux/Unix environments, and networking fundamentals.

Domain Knowledge: Ability to gain and demonstrate thorough operational and maintenance knowledge of custom M&C software architectures

Roles & Responsibilities:

• 1. Software Support & System Maintenance

  • Provide continuous operational maintenance of all deployed M&C software packages across ground stations.

  • Handle end-to-end M&C software operations, system troubleshooting, incident resolution, and root-cause analysis (RCA).

  • Perform routine preventive maintenance, regression testing, environment configuration, and log audits.

  • Manage version control, configuration baselines, and deployment tracking.

  2. Station Configuration & Mission Testing

  • Configure, integrate, and test M&C software suites for newly commissioned ground stations.

  • Actively support Testing and Evaluation (T&E) activities for new space missions, antennas, and ground stations.

  • Coordinate cross-functional activities with ground station operators and mission managers.

  3. Network, Infrastructure & Upgrades

  • Manage local network setups, hardware interfaces, and ground equipment configuration.

  • Execute system hardening, security patches, OS updates, and vulnerability remediations.

  • Carry out system upgrades, hardware migrations in accordance with ISTRAC standards, and redeploy M&C software packages smoothly

Key Personal Attributes:

• High degree of accountability and ability to work in high-reliability, zero-downtime environments.

• Strong diagnostic and analytical skills for real-time problem resolution.

• Clear, disciplined verbal and written technical communication skills.

Qualifications:

• Education: B.Tech / B.E. / M.Tech / MCA in Computer Science, Information Technology, or a closely related discipline.

• Experience: Minimum 3+ years of hands-on experience in full-stack software development, maintenance, and production support.

Good to Have:

• Python scripting experience.

• Experience with Kubernetes or Nomad.

• Knowledge of networking concepts and cloud-native technologies.

Working Conditions & Operational Terms:

• Working Hours: Monday to Saturday, 8:30 AM to 5:30 PM.

• Off Days & Holidays: Sundays off; observed national holidays are limited to Independence Day, Republic Day, and Gandhi Jayanti.

• Flexibility: Must be willing to work extended hours or on holidays when testing, launch windows, or mission activities demand (with prior authorization).

• Local Travel: Must be open to visiting other operational centers (such as IDSN / MOX campuses in and around Bengaluru) for on-site testing.

• Commute / Logistics: Candidates must make their own daily travel and local logistical arrangements.

• Leave Policy: 1 day of paid leave permitted per month (non-accumulative/cannot be carried forward to subsequent months).

Continuity Clause: Strict commitment to role continuity; a minimum notice period of 3 months applies prior to any transition/replacement. Unexcused absence of more than 2 consecutive days triggers immediate redeployment/replacement.

Job Location: Client(ISTRAC / ISRO Telemetry, Tracking and Command Network Premises (Bengaluru, Karnataka), with local site visits to IDSN / MOX campuses as required.)