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ServiceNow Platform Operations Specialist (Medior)

Job type: Full Time · Department: Technology / IT · Work type: Hybrid

Amsterdam, North Holland, Netherlands

Client: Tata Consultancy Services

Vacancy: ServiceNow Platform Operations Specialist (Medior)

Location: Amsterdam, The Netherlands

Keep the Core Spinning as a ServiceNow Platform Operations Specialist!

Join a collaborative, DevOps-driven team where your expertise ensures the peak performance, stability, and evolution of our ServiceNow ecosystem. You will bridge the gap between technical reliability and continuous improvement, managing everything from health checks to seamless upgrade deployments.

What you bring:

  • Platform Guardian: A minimum of 5 years of experience in the operational management of ServiceNow environments, keeping workflows, integrations, and performance highly stable.

  • The Credentials: Mandatory CSA (Certified System Administrator) and CIS (Certified Implementation Specialist) certifications, alongside ITIL Foundation.

  • Technical Edge & Scripting: Strong hands-on expertise with JavaScript, Business Rules, UI Policies, Flow Designer, ServiceNow Studio, and Scripted REST APIs.

  • Data & Infrastructure Mastery: Deep understanding of the CMDB structure, CSDM frameworks, and managing integrations via MID Servers, LDAP, SSO, and SOAP/REST webservices.

  • DevOps & Agile Mindset: Proven track record working in an Agile/DevOps environment, collaborating closely with functional managers and developers.

  • Broad Module Exposure: Solid knowledge of key ServiceNow modules including ITSM, ITOM, HRSD, SecOps, or APM.

Why join Tata Consultancy Services?

Work on impactful digital transformation projects, collaborate with global experts, and continuously grow your technical and professional skills in a supportive and innovative environment.

Ready to keep a world-class platform running at its absolute best? Let’s talk.