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Founding Forward Deployed AI Engineer

Job type: Full Time · Department: Engineering (R&D) · Work type: On-Site

San Francisco, California, United States

About Fulcrum

The $1.5 trillion insurance industry is powered by brokers. Every business needs insurance, and the brokerage industry is hamstrung by account management capacity. Account managers are constantly pulled in multiple directions—keying information into systems, chasing documents, doing mundane work—rather than focusing on the client interactions that actually matter. Most brokerages either outsource this work or grind through it manually.

We're building an AI platform to automate this insurance drudgery. Our platform already saves customers thousands of hours and millions of dollars every year. Our customers love the product—we have deep penetration within enterprise brokerages and genuinely enjoy making our customers' lives better. We just raised our Series A and are just getting started.

Why Fulcrum

  • Rocket-ship growth. We’ve achieved multiple seven figures in ARR in just over a year, serving large enterprise clients including 30% of the top 50 brokers in the country.

  • Extreme ownership. You’ll work directly with enterprise users and ship end-to-end products that save them hours every week.

  • Bleeding-edge problems, real impact. Tackle tough AI and product challenges whose wins show up immediately in customer workflows.

  • In-person collaboration. Join a lean, staff-level team (ex-Affirm, Uber, DoorDash, McKinsey) working side-by-side in San Francisco; we believe the best ideas are fostered in an in-person environment.

  • Top-of-market rewards. Competitive base salary plus meaningful founding-team equity.

About the Role

This is a hands-on engineering role at the intersection of engineering, customer success, and product. You'll work directly with some of the largest brokerages in the world—writing code, solving implementation challenges, and helping our customers succeed.

You'll work closely with our FDE Lead and cross-functional teams to deliver high-quality solutions while developing deep expertise in both our platform and the insurance domain. This role is ideal for engineers who are excited to work directly with customers and see their code make an immediate impact.

What You Will Do

  • Partner directly with customers to understand their business processes, pain points, and success criteria

  • Write code and solve customer problems hands-on as part of technical implementations

  • Collaborate with Customer Success to drive customer outcomes and ensure successful implementations

  • Identify opportunities where customer solutions can inform or extend Fulcrum's native platform capabilities

  • Work closely with Product and Engineering teams to align customer needs with platform development

About You

  • BS or MS in Computer Science or a related field

  • 1-2 years of engineering experience

  • Strong proficiency in at least one of TypeScript, JavaScript, Python, or Go, with experience in SQL and data modeling

  • Excellent communication skills and comfort working directly with customers

  • Strong execution skills and attention to detail

  • Willingness to travel to customer sites as needed (~25%)

Bonus qualifications

  • Have experience with AI platforms and technologies, including generative models and LLMs

  • Previous experience working in an early-stage startup or dynamic environment

Our Team and Philosophy

  • Builders at heart. You love writing code and care deeply about doing it well—but what really drives you is building products that have real impact.

  • Bias toward action. You have an internal sense of urgency. You'd much rather get something done today than tomorrow.

  • Experimenters. You love playing around with the latest technology and are always eager to experiment with the latest and greatest.

  • Ambitious about the opportunity. You're excited about building the defining AI company in the insurance industry.

What we offer

  • Competitive salary ($140k-$200k) + meaningful equity.

  • Full health, dental & vision.

  • High-ownership, high-trust culture with lightning-fast executors.

  • Regular team off-sites, dinners, and an office stocked for builders.

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