Our Mission

We’re building infrastructure for modern healthcare delivery.

Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center.

Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel.

Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 17 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 25 specialties, from preventative medicine to complex chronic care management.

We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system.

We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company.

Learn more at https://www.gethealthie.com/

About the role

We’re hiring a Senior / Staff Forward Deployed Engineer to join Healthie’s Engineering team. In this role, you’ll help solve complex customer challenges via building targeted solutions on top of  Healthie’s extensible platform.

As a Forward Deployed Engineer, you will act as a technical partner to our customers—helping diagnose complex issues, identify the best solution, implement the solution, and help expand the platform to make building subsequent solutions easier. 

You’ll engage with customers through a mix of asynchronous communication and live sessions, translating complex issues into clear, actionable next steps and solutions so customers can move forward with confidence. You’ll work closely with the CTO and our solutions engineering team to ensure a great experience for our most complex customers.

At the senior or staff level, the role extends beyond reactive support. You’ll deeply understand a customer’s business, their needs and pain-points, and be able to identify and communicate the best way to solve them. Beyond individual needs, you’ll help improve systems and processes by identifying recurring issues, contributing to internal documentation and tooling improvements, and helping design scalable solutions that reduce friction for customers over time.

This role is ideal for someone who enjoys being deeply technical while staying close to customers and wants to help shape how Healthie’s platform operates in real-world healthcare environments.

At Healthie, we use AI. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.

About you

• 5–10+ years of experience in highly technical, customer-facing roles within a consultancy or platform-based company (Forward Deployed Engineer, Solutions Engineer, Engineering Consultant, Implementation Engineer, or Technical Support Engineer). Experience in healthcare technology is a plus.

• Comfortable acting as the technical bridge between customers and internal engineering teams, helping diagnose complex issues, guide implementations, and translate customer workflows into scalable technical solutions.

• Strong technical generalist with the ability to go deep when needed. Strong product-sense. Experience with APIs and zero-to-one full-stack development.

• Deep pride and care in your work.

• Excellent communicator who can explain complex technical concepts clearly to both technical and non-technical audiences.

• Highly organized and self-directed; comfortable owning problems end-to-end in a fast-paced environment.

• Motivated by working closely with customers while solving complex technical problems and improving how the platform operates in real-world environments.

Details, details

• This is a full-time, Hybrid position located in our NYC HQ

• U.S. work authorization is required.

• The salary range is as follows, depending on level:

  • Senior Engineer: $160,000 - $190,000. Plus benefits, equity, annual bonus

  • Staff Engineer: $190,000 - $220,000. Plus benefits, equity, annual bonus

Interview Process

• Quick chat with our Talent team (15 minutes)

• Interview with Cavan, CTO + cofounder (30 minutes)

• Pair Coding Interview (2, one hour sessions)

• Executive Interviews (30 minutes each)

  • Jonathan Myron, VP of Engineering

  • Tariq Mahmoud, COO

• Reference checks

Learn more at gethealthie.com/careers

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