Our Mission

Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare. 

Healthie is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially. 

We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit. 

Today, over 3 billion API calls are made to Healthie every month, as thousands of organizations who work with more than 21 million patients in total, rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.

We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly-  so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.

Learn more at https://www.gethealthie.com/

About the role

We have thousands of developers building on Healthie's APIs every day -- founders, engineers, and clinical operators who chose Healthie because they needed a compliant foundation they could build on top of, not just run on. That community has grown organically and it requires: world-class documentation, clearer architecture guidance, richer code samples, and a genuine technical presence that meets builders where they are.

As Healthie’s Content Engineer, that's what you'll build. You'll own the technical content layer that makes Healthie's platform legible and reachable for the developers and operators who want to build on it -- documentation, integration guides, architecture references, code samples.

Your job is to make that distinction clear, credible, and useful to every builder who encounters Healthie -- whether they're reading a quickstart guide, watching a demo, or trying to figure out how Healthie fits into their stack.

At Healthie, we are AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.

What you'll do

Make the documentation world-class

• Audit what we have, find the gaps, and raise the quality bar across all developer-facing docs: quickstarts, API reference, integration guides, rate limit and query depth rules, and code samples in the languages developers actually use.

• Develop guidance specifically optimized for LLM-assisted development, so that customers building on Healthie via AI coding tools have clear rails to work within and a dramatically better experience.

• Work closely with Engineering to ensure our documentation reflects hard rules around things like rate limits and query depth (the guardrails that make building on Healthie safe and predictable).

Own the developer content strategy

• Develop the content plan that maps to our platform story — what we publish, where, how often, and for whom. 

• Write and produce technical content: integration walkthroughs, architecture guides, API use case spotlights, and "here's what you can build" demos that make the possibilities feel real and reachable.

• Create the diagrams, stack guides, and reference architectures that help developers immediately understand how Healthie fits into their broader tech stack and support them as those decisions change over time.

Amplify the platform story externally

• Represent Healthie at conferences, developer meetups, hackathons, and healthcare tech events.

• Partner with Sales and Solutions teams to bring "show, don't tell" to conversations — live demos, real examples, a tangible sense of what's buildable.

• Help retire "yes, but you'd need to do it via the API" from our vocabulary for good. Own the live demo tool that helps our customers know how they can best leverage Healthie within their tech stack

About you

• You've shipped real documentation for an API, SDK, or developer platform, and you have strong opinions about what makes it good.

• You have a background in technical writing, developer relations, content engineering, or a role that sat directly at the intersection of engineering and external-facing content. You know what "production-ready" means and you apply that standard to documentation.

• You can hold a substantive conversation with an engineer about rate limiting, query depth, schema design, or authentication flows -- and then turn that conversation into something a developer can actually use.

• You find healthcare important. Not just interesting -- important. Compliance constraints, clinical workflows, the stakes of software that touches patient care: these things motivate rather than frustrate you.

Why this role

• The hard part of healthcare software is not the interface. It's the compliance architecture, the payer and clinical integrations, and the infrastructure that has to stay solid as organizations scale. That's the part Healthie has spent a decade building. Our customers focus on what actually differentiates their care model -- the patient experience, the clinical workflows, the last-mile configurations that make their approach to care uniquely theirs.

• The developers and operators building on Healthie are working on real problems: longitudinal care coordination, clinical automation, configurable experiences that meet the needs of specific patient populations. They need content that's accurate, honest about tradeoffs, and built by someone who takes the craft seriously.

• If you've been looking for a role where technical depth and writing craft work together -- where you're not explaining what's possible in the abstract but building the content that makes it actually happen -- this is that role. The domain is healthcare. The stakes are real. The platform is already built. What's missing is the person who can make it fully legible to builders.

Details, details

• Full-time, remote role.

• U.S. work authorization required

Interview Process

• Intro call with Talent (15 minutes)

• Interview with Stefanie Mendez, Director of Product Marketing (30 minutes)

• Case Study Presentation (60 mins)

• Interview with Cavan (CTO) & Erica (CEO) (15 minutes each)

• Reference checks

Learn more at gethealthie.com/careers.

Healthie is subject to HIPAA and other security and privacy frameworks, and this job entails training and conformance to expectations regarding security and compliance.

Healthie participates in e-verify.

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.