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Commercial Strategy and Operations Analyst

Job type: Full Time · Department: Sales Operations · Work type: Remote · USD 90,000-110,000 / year

United States

The Company:

Ilant Health is a value-based healthcare provider focused on cardiometabolic obesity, a group of interconnected conditions that drive over $700 billion in annual U.S. healthcare expenses. We are dedicated to increasing access to treatment while reducing the total cost of care for employers and payers. We are not just a provider, we are a technology-enabled practice driven by analytics. Our mission is to "de-average" care, using proprietary algorithms to match Members with the right interventions at the right time, while establishing habits that support treatment success and sustained outcomes. By combining clinical rigor with a consumer-grade digital experience, we drive life-changing outcomes and measurable ROI.

We serve as the single, integrated front door for comprehensive care, delivering a full continuum of evidence-based solutions, spanning bariatric surgery, pharmacotherapy, and intensive behavioral therapy. Crucially, we personalize care for every Member through a dedicated multidisciplinary care team, empowered by our advanced digital platform. This ecosystem includes specialized tools for our providers and a fully accessible Member Portal (web and mobile) for our Members.

The Role:

You will be the analytical engine of our commercial team — the person who turns complex deals into clean, compelling, accurate submissions and turns data into sharp commercial insight. Reporting directly to strategy leadership, you will own our RFP/RFI library and response process, run competitive intelligence, and partner with Marketing to design the sales collateral that differentiates Ilant in employer, payer, and broker channels.


This is a high-detail, internally focused role built for an ex-consultant or data-driven builder who is rigorous about accuracy, comfortable building models, and energized by ambiguity. You won’t carry a quota; you will make the people who do dramatically more effective. You will also help us figure out where AI can make this work faster and better — and then build those workflows.

Key Responsibilities:

  • RFP / RFI Ownership

    • Own the end-to-end RFP/RFI response process — intake, project plan, drafting, cross-functional input, and on-time, accurate submission.

    • Build and maintain the RFP content library, keeping answers current, version-controlled, and consistent with approved clinical, regulatory, and security positions.

    • Coordinate input from Clinical, Legal, Product, Security, and Finance, resolving conflicting or stale answers before they reach a buyer.

  • Financial Modeling & Deal Economics

    • Build and maintain customized financial models, ROI analyses, and pricing scenarios for prospective employer, payer, and broker clients.

    • Run utilization-based sensitivity and breakeven analyses using client-specific inputs (population size, demographics, utilization assumptions).

    • Support proposal economics and ensure financial assumptions used in deals stay aligned with internal financial planning.

  • Buyer-Facing Insight & Analytics

    • Partner with the Data team to translate Ilant’s outcomes and analytics into compelling, defensible evidence that advances deals — ROI proof points, population insights, and outcome narratives tailored to employer, payer, and broker audiences.

    • Communicate outcome and ROI claims so they withstand scrutiny from sophisticated buyers and their actuarial and analytics advisors.

    • Maintain CRM hygiene and pipeline reporting — keeping rep-level data quality, pipeline accuracy, and stage progression current (note: this role does not own quota or sales-team target-setting).

  • Sales Collateral & Strategic Content

    • Partner with Marketing to design and maintain pitch decks, ROI summaries, one-pagers, customer-facing FAQs, and internal execution playbooks, on-brand and audience-specific.

    • Simplify technically dense contracting, clinical, and benefit-design concepts into materials non-technical sales staff can confidently use.

  • Competitive & Market Intelligence

    • Track competitors, market shifts, and buyer dynamics across employer, payer, and broker channels; maintain battlecards and positioning guidance.

    • Translate complex market and competitive data into clear, actionable guidance the sales team can use in live deals.

  • AI & Process Improvement

    • Identify and prototype AI-enabled workflows to make RFP response, collateral production, and competitive research faster and higher quality.

    • Bring a continuous-improvement mindset to the commercial “machinery,” proposing and implementing better ways of working.

Qualifications:

Required

  • 3–5 years spanning management consulting, FP&A / financial analysis, strategy, or commercial/revenue operations.

  • Exceptional attention to detail and accuracy — you catch the inconsistency others miss, and you treat a client-facing number as something to defend.

  • Strong financial modeling skills (advanced Excel / Google Sheets); comfortable building models from a blank sheet.

  • Proven ability to manage multi-stakeholder processes under tight deadlines (RFPs, deliverables, cross-functional projects).

  • Exceptional writing and presentation skills — can build a compelling deck, write a sharp memo, and tailor messaging to different audiences.

  • An active builder mindset toward generative AI — you don’t just use AI to write text; you understand how to leverage LLMs, prompt frameworks, or automation scripts to streamline knowledge work.

Preferred

  • Experience in healthcare, digital health, health benefits, or enterprise B2B environments; healthcare consulting experience a plus.

  • Familiarity with employer health benefit economics, capitated/risk-based contracting, or pricing structures.

  • Startup or high-growth experience; comfort operating without established playbooks.

  • Experience with Salesforce, BI tools (e.g., Power BI), or similar systems.

What Success Looks Like (First 12 Months)

  • RFP/RFI responses are consistently accurate, on-time, and reusable; the content library is trusted as a single source of truth.

  • Sales teams walk into meetings better prepared, with stronger collateral and clearer competitive positioning.

  • At least one AI-enabled workflow is in production and measurably saving time or improving quality.

  • Commercial decisions are increasingly informed by clean, well-structured data and insight.

Benefits and Perks:

We believe great work happens when people are supported, trusted, and given the flexibility to thrive. Here’s what you can expect when you join our team:

  • Fully remote environment – work from anywhere while maintaining meaningful collaboration with a distributed team

  • Comprehensive health benefits – medical, dental, and vision coverage to support you and your family

  • Paid time off – 2 weeks of PTO to rest, recharge, and take the time you need

  • Flexible floating holiday – one additional day each year to celebrate what matters most to you

  • Paid sick leave – 5 sick days so you can prioritize your health when needed

  • 11 paid company holidays throughout the year

  • 401(k) retirement plan to help you invest in your future

  • Healthcare and Dependent Care FSA options for additional tax-advantaged savings

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