Who we are and what we do

Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world’s biggest brands, our AI-powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide. With billions of square feet mapped across 57 countries, we help make public spaces easier to explore, simpler to manage, and safer for every visitor. For more information, visit mappedin.com. To try out our mapping tools, visit https://app.mappedin.com/editor/

Who you are and what you’ll do  

We’re looking for a technically curious and customer-focused Senior Sales Engineer to support Mappedin’s sales team in complex and high-impact pre-sales engagements.

In this role, you’ll partner closely with sales team members to understand prospective customers requirements, design technical solutions, and clearly articulate how Mappedin’s platform solves real-world problems. You’ll act as a trusted technical advisor throughout the sales process—from discovery through solution design. This role is ideal for someone who enjoys working at the intersection of technology and business outcomes.

What you bring

• 5+ years of experience in Sales Engineering, Solutions Engineering, or a similar customer-facing technical role

• A track record of building trusted relationships with technical and non-technical buyers

• Ability to explain complex technical concepts in a clear and accessible way

• Experience supporting B2B SaaS sales cycles, ideally with enterprise customers

• Strong communication and presentation skills, with comfort navigating ambiguity in live conversations

• Enough technical depth to speak credibly about APIs, integrations, and platform architecture (you don't need to write production code, but you need to understand how systems connect)

• Collaborative, curious, and customer-focused mindset

• Experience with mapping, geospatial data, IoT, prop tech or developer platforms is a plus

• This role requires up to 30% travel. 

Why Join Mappedin?

• Competitive base salary

• Equity participation through stock options

• 20 days of paid vacation, available from your first day

• Comprehensive benefits from Day 1

• Home office support: $550 stipend in your first year

Behind the scenes 

We move fast and pivot as needed. We operate with experimental mindsets and are constantly pushing the boundaries of our industry. Because of this, we can’t guarantee exactly what you’ll be working on three months from now but we can guarantee that you will be working on high value projects that will foster your growth along with Mappedin’s. One of our core values is playing for the team. This means that we’re constantly balancing our own goals with the needs of the organization and jump in to help others whenever needed.

At Mappedin, we don’t take a one-size-fits-all approach to how we work. While we have colleagues around the globe, some roles are best suited for full-time, in-person work at our home office in Waterloo. We are committed to getting things done and holding each other accountable. We stay curious, embrace risks, and learn from our mistakes. We’re competitive and enjoy winning together as a team. 

We believe in being transparent about how we hire. We use artificial intelligence (AI) tools to help record interviews and create notes for us to review later. Every application and interview is still reviewed by our People Operations team, and all hiring decisions are made by people - not AI.

We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at accessibility@mappedin.com or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.