About Mappedin

Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world's biggest brands, our AI-powered tools make indoor mapping fast, flexible, and easy to integrate — powering indoor experiences at top destinations worldwide. With billions of square feet mapped across 57 countries, we help make public spaces easier to explore, simpler to manage, and safer for every visitor. We're a growth-stage company with a strong and expanding customer base, growing quickly and backed by institutional investors.

About Job

We are seeking a technically curious and customer-focused Senior Sales Engineer to join Mappedin. In this role, you will support our sales team in navigating complex and high-impact pre-sales engagements. The ideal candidate will partner closely with sales team members, working to understand prospective customers’ requirements and design technical solutions that effectively address real-world problems using Mappedin’s platform.

As a trusted technical advisor, you will be involved in all stages of the sales process, from discovery to solution design. This position is perfect for individuals who thrive at the intersection of technology and business outcomes, providing invaluable insights that drive customer success and satisfaction.

Responsibilities

• Collaborate with the sales team to understand prospective customers' technical requirements and align them with Mappedin’s solutions

• Design and articulate technical solutions that address specific customer needs, showcasing the value and impact of Mappedin’s platform

• Act as a trusted technical advisor throughout the sales process, ensuring a seamless transition from discovery to solution implementation

• Build and maintain strong relationships with both technical and non-technical stakeholders, ensuring alignment and satisfaction

• Provide in-depth technical demonstrations, presentations, and SOWs, effectively communicating complex concepts to diverse audiences

• Engage with enterprise customers during the B2B SaaS sales cycle, supporting the sales team in advancing deals through to closure

• Stay informed about industry trends, technological advancements, and competitive landscape to provide informed guidance and insights

• Travel as necessary to support on-site meetings, demonstrations, and customer relationship-building activities

Skills & Qualification

• 8+ years of experience in Sales Engineering or Solutions Engineering

• A track record of building trusted relationships with both technical and non-technical buyers, fostering long-term partnerships

• Ability to explain complex technical concepts in a clear and accessible manner, ensuring understanding across diverse audiences

• Experience with B2B SaaS sales cycles, particularly with enterprise customers, enhancing sales strategies and execution

• Strong communication and presentation skills, with the capability to effectively navigate ambiguity during live conversations

• Sufficient technical depth to speak credibly about APIs, integrations, and platform architecture, understanding how systems connect

• Possession of a collaborative, curious, and customer-focused mindset, driving team success and innovation

• Experience with mapping, geospatial data, IoT, prop tech, or developer platforms is a plus, offering additional insights and capabilities

• Willingness to travel up to 30%, supporting sales efforts and customer engagements in various locations

Behind the scenes 

We move fast and pivot as needed. We operate with experimental mindsets and are constantly pushing the boundaries of our industry. Because of this, we can’t guarantee exactly what you’ll be working on three months from now but we can guarantee that you will be working on high value projects that will foster your growth along with Mappedin’s. We are committed to getting things done and holding each other accountable. We stay curious, embrace risks, and learn from our mistakes. We’re competitive and enjoy winning together as a team.

We believe in being transparent about how we hire. We use artificial intelligence (AI) tools to help record interviews and create notes for us to review later. Every application and interview is still reviewed by our People Operations team, and all hiring decisions are made by people - not AI.

We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at accessibility@mappedin.com or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.

What's in it for you

• Competitive total compensation package

• 20 days of paid vacation, available from your first day

• Comprehensive benefits from Day 1

• A team of bar raisers with low ego and high ownership