Events Coordinator (TEMP)

Who we are:

MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 200+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

We’re a remote-first workforce with collaborative work spaces in San Francisco and Kitchener, Ontario, and employees in several U.S. states. If you’re interested in joining a dynamic, culture-driving company—where learning invaluable skills is all in a day’s work—we invite you to apply.

Snapshot of the Role:

MasterClass is looking for an organized, resourceful, and detail-oriented Events Coordinator to help bring exceptional live learning experiences to life.

In this role, you’ll support the planning, coordination, and execution of virtual and in-person events across MasterClass, initially focusing on MasterClass Executive and MasterClass Certificates.

From weekly virtual sessions with leading experts to intimate community gatherings and multi-day in-person experiences, you’ll help ensure that every event runs smoothly from preparation through follow-up.

Working closely with the Events Manager, you’ll coordinate logistics, prepare speakers and attendees, support live event production, and manage the details that create an outstanding experience for our learners.

We’re looking for someone who enjoys bringing order to complex projects, anticipates needs, and stays calm when plans change. You’re equally comfortable organizing an event checklist, conducting a speaker tech check, and jumping in to help troubleshoot during a live session.

This is an opportunity to develop your event production skills, collaborate with talented teams and world-class instructors, and help build the operational foundation for live programming across MasterClass.

What You Will Do:

• Support Live Virtual Event Production: Help coordinate and produce recurring live sessions across MasterClass Executive and Certificates, including scheduling, registration, speaker preparation, platform setup, technical checks, live session support, and post-event follow-up.

• Coordinate Event Logistics: Maintain event calendars, timelines, run-of-show documents, production checklists, registration lists, and tracking systems to ensure events are organized and executed on schedule.

• Support In-Person Experiences: Assist with planning and on-site execution of dinners, community gatherings, and multi-day events, including venue and vendor coordination, attendee communications, travel logistics, materials preparation, registration, and day-of support.

• Partner With Speakers and Stakeholders: Coordinate event details with instructors, guest practitioners, vendors, and internal teams, ensuring everyone has the information, materials, and support needed for a successful experience.

• Troubleshoot and Adapt in Real Time: Provide hands-on support during live events, helping resolve technical or logistical challenges, communicating updates, and escalating issues when appropriate.

• Manage Post-Event Operations: Support attendee follow-ups, recording and asset delivery, survey distribution, attendance tracking, and event reporting to help measure success and identify opportunities for improvement.

• Help Improve Event Processes: Maintain and refine templates, checklists, and workflows, exploring tools and technologies, including AI-enabled solutions, that help make event operations more efficient and scalable.

About You:

• Event Logistics and Production Experience: Hands-on experience coordinating virtual and/or in-person events, including event preparation, scheduling, registration, production logistics, and day-of execution. Comfortable supporting live virtual sessions using Zoom Webinar or similar platforms, with the ability to assist with technical setup and troubleshooting.

• Strong Organization, Project Management, and Attention to Detail: Demonstrated ability to manage multiple events, timelines, and competing priorities while maintaining accuracy and follow-through. Skilled at creating and maintaining event calendars, checklists, production documents, and trackers to ensure important details are addressed.

• Clear Communication and Cross-Functional Coordination: Ability to communicate professionally and effectively with internal stakeholders, instructors, speakers, vendors, and event attendees. Comfortable coordinating across teams, proactively sharing updates, anticipating logistical needs, and helping resolve issues to keep events running smoothly.

• Proactive Problem-Solving: You identify potential challenges early, seek relevant information, and take initiative to resolve routine issues while knowing when to escalate more complex situations.

• Adaptability and Composure: You’re comfortable with shifting priorities, last-minute changes, and the unexpected challenges that come with live events.

• Ownership and Follow-Through: You take responsibility for your work, communicate progress, and consistently follow through on commitments.

• Curiosity About AI and Emerging Tools: You’re interested in learning how AI-enabled tools and automation can simplify event preparation, coordination, and follow-up. Prior professional AI experience is not required.

• Flexibility for Live Programming: You’re willing to travel for in-person events and occasionally adjust your schedule to support live programming across time zones, including some evenings or weekends.

Nice to Have:

• Experience supporting events in education, executive education, professional development, or community programming.

• Familiarity with event registration platforms, CRM systems, survey tools, or event reporting.

• Experience coordinating travel, vendors, or on-site logistics for in-person gatherings.

• Interest in using automation and AI-enabled tools to streamline event operations.

Employment Details:

• Temporary, full-time employment via our staffing partner TCW Global

• Employment is at will; nothing in this posting guarantees employment for any specific period or any extension of the assignment

• Remote (U.S.)

• Temporary, Full-time, ~40 hours/week, nonexempt (overtime eligible)

• Benefits: The selected candidate will be employed through our third-party staffing partner, TargetCW, and is not eligible for MasterClass employee benefits (including health insurance, paid time off, and retirement plans). Sick leave and other benefits required by applicable law will be managed directly by TargetCW.

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities.  If you have a disability or special need, we would like to know how we can better accommodate you.