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Key Account Manager

Full Time · Sales

San Francisco, California, United States

WHO WE ARE

Neara is the first infrastructure resiliency platform. In 2024, we were named one of TIME’s 100 Most Influential Companies as well as Fast Company’s Most Innovative Companies list, and raised our Series C round. Our AI-powered software helps electric utilities tackle some of today’s thorniest global energy challenges, from increasing severe weather to unprecedented load growth, to ensure reliable, affordable, safe energy access for people all over the world. We’re a remote-first organization with teams spread across the United States, Europe, and Australia. 

We’re seeking a driven, dynamic and strategic individual to join our Account Management function as a Key Account Manager. This role will drive growth and expansion within our largest accounts, ensure we’re delivering value and executing on business metrics our customers are focused on. You will partner closely with key customers and internal stakeholders to ensure value is realized and our customers are set up for continued success through the Neara platform.

To succeed in this role, you will need a consultative mindset, excellent communication skills and knowledge of the utilities industry. As the first Key Account Manager in the US, you’ll be critical in scaling processes and ensuring long term growth and success with key accounts. 

WHAT YOU WILL DO

  • Develop deep expertise and understanding of Neara’s platform, value proposition and GTM strategy

  • Deliver and implement expansion plans for our largest accounts

  • Develop pipeline associated with delivering expansion goals

  • Identify new workflow improvements and use case opportunities within key accounts

  • Build and maintain ongoing customer relationships to accurately forecast future opportunities and uncover potential problems 

  • Build a deep knowledge of assigned accounts and understand their projected top priorities 

  • Develop processes to assist in scaling the Account Management function and driving growth among clients

  • Ongoing account management to ensure client satisfaction and to drive cross-sell and up-sell opportunities

  • Manage current accounts on multi-year contracts to ensure customer value realization

WHO YOU ARE

  • A proven track record of expanding enterprise level accounts

  • A background consulting in a tech enabled environment or strategic sales

  • Experience working with the utilities sector 

  • Strong communication and interpersonal skills with the ability to build executive level relationships

  • Driven to succeed with a continuous improvement mindset

  • Knowledge of B2B sales strategies and the ability to build strong business relationships

WHAT WE ARE OFFERING YOU

  • Competitive Salary & Benefits

  • Health, vision, and dental insurance

  • 401K with a matching program 

  • Excellent PTO Offering 

  • Flexible hours and working arrangements 

  • The real benefit is working on a genuinely complex, innovative and industry-leading product making a genuine difference in the world around us.

The expected base salary range for this position is $150,000-$180,000. Base salary is just one part of the total compensation package and is determined by factors such as leveling, market location, skills, experience, and other considerations.


To apply, please use the online application link below. Neara values diversity, belonging and equal employment opportunities. We encourage individuals from all backgrounds to apply. We will endeavor to give you an update on your application within 7-10 working days.

Please note, you will require current and unrestricted working rights to be considered for the role. Unfortunately we are not in a position to offer visa sponsorship at this time.

No agencies or third party service providers please.

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