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Head of Middle Mile Operations

Job type: Full Time · Department: Linehaul & Gateway · Work type: On-Site

East Jakarta, Jakarta, Indonesia

As the Head of Middle Mile Operations, you will oversee and optimize linehaul and hub operations to strengthen and expand our supply chain network.

Responsibilities:

  • Lead the strategy and execution of our middle-mile network, including linehaul planning, fleet operations, and regional hub performance.

  • Drive operational excellence across cross-docks, sortation centers, and transport routes.

  • Develop and mentor high-performing regional operations teams.

  • Collaborate closely with Supply Chain, Last Mile, Network Engineering, and Procurement.

  • Manage 3PL/transportation partners and ensure compliance with safety and regulatory standards.

  • Own budgeting, KPIs, monitoring and continuous improvement initiatives to improve speed, cost, and reliability

Requirements:

  • 7+ years’ experience in logistics, transportation, or supply chain operations.

  • Min. bachelor’s degree in industrial engineering or relevant field.

  • Proven leadership in managing large-scale transportation or linehaul networks.

  • Strong analytical and network planning skills.

  • Experience in fast-paced environments (e-commerce or express logistics preferred).

  • Passion for innovation, process improvement, and operational excellence.

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