Core Competencies

- Analytical Thinking

- Logical and structured thinking

- Empathy

- Strong, natural Indonesian language writing skills

- Ability to work with basic data

Added Value

- Experience in creating flow diagrams

- Familiarity with NLP concepts / UX Writing

- Fresh Graduate

- Strong analytical and logical thinking skills

- Empathetic with a strong interest in writing

- Curious, detail-oriented, and a problem solver

- Background in Information Systems / Information Technology / Communication / UX (or equivalent)

Job Desc

- Analyze customer and chatbot conversations.

- Improve bot menus, flows, and language.

- Map the customer conversation journey.

- Improve CSAT.