Plum is India's leading employee insurance and health benefits platform, on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030. With healthcare inflation running at 3x the general rate and over 600 million Indians depending on employer-sponsored coverage, the talent we bring into Plum directly shapes how fast and how well we deliver on that mission.

Backed by Tiger Global and Peak XV Partners, Plum is scaling rapidly — and the people we hire are the foundation of everything we build.

The Opportunity

As Head of Talent Acquisition, you will own the end-to-end hiring engine at Plum. This is a hands-on leadership role with a clear operational mandate: keep the recruitment machine running with discipline, speed, and quality. At the same time, you will bring a strategic lens — shaping how we attract and assess talent, building systems that scale with the business, and partnering with leadership on workforce planning.

You will manage a team of recruiters and coordinators, hold the bar on delivery, and continuously raise the standard of how Plum hires.

What you'll do

Own TA Operations — End to End

• Run the day-to-day hiring engine: manage pipelines, enforce SLAs, and drive predictable turnaround times across all open roles.

• Maintain ATS hygiene, reporting accuracy, and clean funnel data — the operational backbone that keeps hiring decisions well-informed.

• Monitor funnel metrics in real time; identify and fix bottlenecks before they become delays.

• Keep hiring processes simple, standardised, and efficient — reducing friction at every stage from screening to offer.

Lead & Develop the TA Team

• Manage and coach a team of recruiters and coordinators; set clear expectations on output, quality, and timelines.

• Run regular pipeline reviews and performance conversations that keep the team focused and accountable.

• Roll up your sleeves on critical or delayed roles — this is a leader who stays close to the work.

• Build team capability over time: invest in process knowledge, stakeholder skills, and hiring craft.

Partner Strategically with the Business

• Work closely with hiring managers and business leaders to clarify priorities, translate headcount plans into hiring roadmaps, and align on what great looks like for each role.

• Ensure interview processes, feedback loops, and offer decisions move quickly — reducing time-to-fill without sacrificing quality.

• Bring a point of view to leadership on talent market trends, hiring risks, and workforce planning considerations.

• Maintain clear, dependable communication between TA and the business — no surprises, no dropped balls.

Raise the Bar on Hiring Quality & Employer Brand

• Standardise and continuously improve screening, coordination, and offer processes across the team.

• Reduce offer declines and drop-offs through proactive candidate engagement and a respectful, well-structured experience.

• Use data to identify where quality is slipping — and fix it systematically, not just case by case.

• Champion Plum's employer brand at every candidate touchpoint; every interaction reflects who we are.

What we are looking for?

• 8–10 years of experience in Talent Acquisition, with at least 2–3 years managing a recruiting team.

• Proven track record of delivering hiring outcomes at scale in a fast-paced, high-growth environment.

• Highly operational mindset — comfortable with metrics, pipelines, and the details of execution.

• Strategic enough to partner credibly with senior leaders on workforce planning and talent priorities.

• Hands-on leader who gets into the details when it matters, without losing sight of the bigger picture.

• Clear, dependable communicator — with hiring managers, candidates, and the broader People team.

• Experience in technology companies or start-ups is strongly preferred.

Why you'll love working here

• High ownership over hiring outcomes — you set the standard for how Plum grows its team.

• A practical, execution-focused leadership role with real scope to shape TA strategy.

• Direct partnership with senior leadership and visibility into company-wide growth decisions.

• Fast-moving environment where the work you do has immediate, tangible impact on the business.

Plum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.