About the Role

We are looking for a highly driven and strategic professional to lead Plum’s Insurance Products & Partnerships function. This is a critical leadership role responsible for shaping Plum’s insurer and TPA ecosystem, co-owning product development, and enabling business growth through high-performing partnerships. You’ll act as the bridge between internal stakeholders and our external partners—driving alignment, innovation, and delivery across all touchpoints.

Key Responsibilities

Partnership Strategy & Management

• Identify, onboard, and nurture partnerships with insurers, TPAs, and other ecosystem players aligned with Plum’s strategic goals

• Build trusted relationships with senior stakeholders at partner organizations to unlock value and influence roadmaps

• Co-own growth, profitability, and retention metrics across the insurance portfolio in collaboration with partners

Product Development & Scaling

• Lead the design, rollout, and scaling of insurance products in collaboration with underwriting, actuarial, and tech teams

• Champion tech-driven insurance solutions and build feedback loops between internal teams and partners to iterate quickly

Cross-functional Leadership & Alignment

• Partner with internal teams (Sales, Customer Success, Product, Tech, Claims) to ensure operational alignment and issue resolution

• Serve as the voice of insurance partners within Plum—translating partner priorities into internal actionables and product improvements

• Drive improvements across onboarding, servicing, claims, and renewals through structured problem-solving and collaboration

Strategic Planning & Leadership Support

• Contribute to strategic planning, market landscaping, and roadmap prioritization

• Represent Plum in key external forums and partner engagements, advocating for our technical and business priorities

• Track and report on key partnership and portfolio performance metrics to leadership

What are we looking for:

• 5–8 years of experience in building and scaling partnerships within the insurance or broader fintech/healthtech ecosystems

• Demonstrated success in owning partner relationships, driving joint outcomes, and influencing senior stakeholders

• Strong strategic thinking and structured problem-solving abilities with a track record of delivering measurable business impact

• Excellent communication, negotiation, and stakeholder management skills across cross-functional teams and external partners

• Working knowledge of API integrations, tech architecture, and implementation cycles in insurance or adjacent domains

• Proficiency in project management tools and methodologies with the ability to manage complex initiatives end-to-end

Why Join Us?

• Shape the future of tech-enabled insurance in India by redefining how insurers and digital platforms collaborate

• Lead high-impact partnerships that directly influence Plum’s growth, product roadmap, and customer experience

• Drive innovation at the intersection of insurance, technology, and healthcare with a team that values experimentation and speed

• Work alongside curious, ambitious, and mission-driven professionals in a high-ownership culture