Why this role exists

Most enablement functions are built reactively - a deck here, an onboarding doc there, tribal knowledge that lives in someone's head until they leave. We're building JustCall's enablement function to be different: centralized, structured, and designed to make every rep, CSM, and marketer measurably better from day one.

We need a Senior Manager, GTM Enablement who can sit across the table from a Sales leader, a CS VP, or a founder - and walk out with a crisp program, a scalable playbook, and a team that executes more consistently because of the infrastructure you built. Someone who builds the system, measures what matters, and raises the performance bar across every GTM motion.

What you'll actually do

• Build and scale a centralized enablement ecosystem from scratch - not just programs, but the full infrastructure that supports Sales, Marketing, CS, and Growth.

• Design and deliver onboarding programs, training curricula, certifications, and sales playbooks that reduce ramp time and drive consistent GTM execution.

• Support both PLG and SLG motions - understanding how enablement design differs across each and building accordingly.

• Convert tribal knowledge into structured, scalable content that teams can actually use and that improves over time.

• Define and track success metrics - ramp time, quota attainment, rep productivity - and tie enablement outcomes directly to revenue impact.

• Implement feedback loops and continuous learning systems that get sharper with every cohort.

• Work closely with Sales, Marketing, CS, Product, and RevOps to align programs with business goals and GTM strategy - not just support it.

• Shape a world- class Enablement and Training organization as the company scales toward $100M ARR and beyond.

What we're looking for

• 7–10 years in Sales Enablement, Revenue Enablement, or GTM Operations at high- growth B2B SaaS companies.

• Proven 0–1 builder - you've built and scaled enablement functions from scratch, not inherited and maintained them.

• Hands- on experience designing onboarding programs, training curricula, certifications, and sales playbooks.

• Skilled at converting tribal knowledge into structured, scalable content that teams can actually use.

• PLG and SLG fluency - you've supported both motions and understand how enablement differs across each.

• Metrics- driven - you define success clearly and track it rigorously across ramp time, quota attainment, and rep productivity.

• Hands- on with LMS platforms and proficient in HubSpot Marketing Hub, Sales Hub, and HubSpot Academy.

• Comfortable working across Sales, Marketing, CS, Product, and RevOps to align programs with business outcomes.

Edges that help

• You've built centralized enablement ecosystems - not just individual programs but the full infrastructure at scale.

• Familiar with structured sales methodologies like MEDDIC, Sandler, or similar frameworks.

• You've influenced GTM strategy through enablement - not just supported it.

• Strong track record of implementing feedback loops and continuous learning systems that improve with every cycle.

How we work

• Outcomes over hours. We don't track time - we track ramp speed, rep performance, and program impact.

• Hybrid model with 4 in- office days a week - because great enablement culture compounds faster in person.

• Once a year, we trade screens for real rooms - an offsite somewhere worth going, to connect, recharge, and celebrate.

• Comprehensive health coverage for you, your partner, and your family - physical and mental, no fine print.

• Competitive pay tied to the skills you bring and the performance lift you create.

The bigger picture

JustCall is SaaS Labs' flagship product - used by 6,000+ businesses across 70+ countries to run their customer conversations. We're backed by Peak XV and Base10 Partners, have crossed $40M ARR, and are building toward $100M with the team, the product, and the infrastructure to get there.

If this is the role you've been waiting to find - let's talk.

SaaS Labs takes pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we're committed to taking hiring or any employment decision regardless of race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.