The Company Behind the Products

Every business talks about “better customer conversations.” SaaS Labs builds products that actually make them happen. 

What are we building? Through a powerful ecosystem including JustCall, CallPage, and ServiceAgent.ai, we empower thousands of businesses to move beyond talk and drive truly meaningful customer conversations.

Where are we now? Supported by a community of over 6,000 customers, a dedicated team of 300+ across India, Poland and the US, and the strategic backing of Peak XV and Base10 Partners, we are fundamentally redefining the art of customer conversation - and we're just getting started.

What's it like to work here? Total ownership. We’re a team that moves with purpose, builds with ambition, and loves seeing our work make a real impact.

And, if you're already nodding along, let's start the conversation.

Our Flagship Product

With JustCall, we’re leading the innovation on how sales and service teams connect with their customers - using AI across calls, texts, emails, WhatsApp, and whatever comes next! It’s a multichannel communication system that helps 7000+ of our customers serve theirs better - with 24/7 AI Agents, on-point integrations, and other forward-looking features.

Your mission

Build and scale a high-impact enablement function that empowers our GTM teams - Sales, Marketing, Customer Success, and Growth - to perform at their best. You will define how enablement is designed, delivered, and scaled across the organization. You will create a structured, centralized enablement ecosystem that supports both PLG and SLG motions, driving consistent execution, faster ramp times, and aligned go-to-market behavior. As the company grows, you will play a key role in shaping a world-class Enablement & Training organization and driving long-term operational excellence.

Your toolkit

• 7–10 years of experience in Sales Enablement, Revenue Enablement, or GTM Operations at high-growth B2B SaaS companies.

• Proven 0–1 builder - you've built and scaled enablement functions from scratch, not just inherited and maintained them.

• Program design expertise - hands-on experience designing onboarding programs, training curricula, certifications, and sales playbooks.

• Process documentation strength - skilled at converting tribal knowledge into scalable, structured content that teams can actually use.

• PLG + SLG fluency - you've supported both product-led and sales-led go-to-market motions and understand how enablement differs across each.

• Metrics-driven mindset - ability to define and track success metrics including ramp time, quota attainment, and rep productivity.

• Enablement tooling experience - hands-on with LMS platforms (e.g., TalentLMS) and proficient in HubSpot Marketing Hub, Sales Hub, and HubSpot Academy.

• Cross-functional collaborator - comfortable working across Sales, Marketing, Customer Success, Product, and RevOps to align programs with business goals.

Extras that give you an edge

• Experience building centralized enablement ecosystems in scaling organizations - not just individual programs but the full infrastructure.

• Familiarity with structured sales methodologies such as MEDDIC, Sandler, or similar frameworks.

• Demonstrated ability to influence GTM strategy through enablement initiatives, not just support it.

• Experience implementing feedback loops and continuous learning systems that improve over time.

• Strong track record of aligning enablement efforts directly with business outcomes and measurable revenue impact.

• Comfort operating in fast-paced, evolving environments with high ownership and low process overhead.

Benefits

• Take time off when you need it. We trust you to manage your energy and schedule responsibly.

• We don’t track hours, just impact. Work when you’re most productive, as long as you show up for your team.

• Hybrid working model with 4 in-office days per week

• Competitive pay that reflects your skills, experience, and the value you bring.

• Once a year, we also trade Zoom calls for real hugs and high-fives, gathering somewhere nice and sunny to connect, recharge, and celebrate.

• Comprehensive physical and mental health coverage for you, your partner, and your family, because care shouldn’t come with fine print.

SaaS Labs takes pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we're committed to taking hiring or any employment decision regardless of race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.

Curious about what we're building? Follow us on LinkedIn to be the first to know!