Return to jobs list

Enterprise Account Manager

Job type: Full Time · Department: GTM · Work type: Remote · USD 130000 - 185000 / year

Mountain View, California, United States

About Us

At Sully.ai, We’re Building the Most Impactful Healthcare Company on Earth

We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system.

About the Role

You will own Sully’s most strategic clients and be responsible for:

  1. Building executive trust and strong client relationships

  2. Ensuring clients realize value with demonstrable ROI

  3. Owning expansion opportunities

You’ll operate like a GM for your book of business: high judgment, high autonomy, high expectations. 

Key Responsibilities

  • Own the client relationship: build deep partnerships with C-suite, VPs, directors, and clinical leaders; run all client meetings, check-ins and QBRs.

  • Lead outcomes: define success metrics, build adoption plans, and ensure our clients win

  • Drive expansion: identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about  (e.g. hours saved, increased revenue, staff satisfaction).

  • Playbook building: Build the playbook for how we consult and support our highest value accounts

  • Be the voice of the client internally: translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients

Hard Requirements

  • 6+ years in client-facing roles serving C-suite / VPs / Directors, running high-stakes meetings and influencing outcomes.

  • Evidence you can create trust fast, deliver results, and keep executive stakeholders aligned.

  • Preferred backgrounds: high-growth B2B startup experience, ex-founders, management consultants, and client-facing finance roles

  • You operate like an owner and take extreme accountability.

  • You’re metrics-driven, prioritize relentlessly, and own results end-to-end.

  • Willingness to travel up to 20% for in-person client meetings and industry conferences

Key Results (First 90 days):

  • Master Sully’s product, understand our client’s clinical workflows, and build a point of view on “what winning looks like” for each strategic account.

  • Establish executive cadence: stakeholder map, success metrics, meeting rhythm, and a success plan for each of your accounts

  • Deliver at least one visible client win (adoption lift, workflow unlock, expansion path)

Why Join Sully.ai?

🔥 Revolutionizing the antiquated $800B+ Healthcare market

🧠 50%+ of us are ex-founders. We hire A-players, not passengers

⚡️ Speed matters - we operate with urgency, autonomy, and ownership

🧪 You’ll work on real, first-of-their-kind problems at the edge of AI and medicine

❤️ Your work helps doctors reclaim their time - and patients get better, faster care

Made with