At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits.  We're on the lookout for collaborative individuals with diverse perspectives willing to  bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!

Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.  

• Be Customer Obsessed: Prioritize our customer’s success and drive value for them

• Innovate with Agility: Adapt, experiment and take risks

• Deliver Results: Operate with urgency, focus and accountability

• Collaborate Openly: Inclusivity of people, ideas and information

• Operate with Integrity: Do the right thing through transparency and fairness

• Celebrates the Wins: Illuminate accomplishments and recognize one another

Benefits Quick Overview:

• Pay Range: 2,876,375 to 3,355,770 Indian Rupees (INR)

• Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well!  Our team members are all over the globe working from home and striking an awesome balance in their lives.

• Benefits: You'll learn more throughout the process

The Opportunity:

We're looking for a Senior Data Engineer to design, build, and maintain the pipelines and databases that power reporting, analytics, CRM and automation across Syncro. You'll own data from source to consumption: gathering requirements from the teams who use it, designing the solution, building the pipelines, and keeping the databases healthy. You'll work closely with stakeholders across GTM Operations, Marketing, Sales, Finance, and Product, turning requirements into dependable data assets.

What We’re Looking For:

• 4 to 6 years of experience in data engineering

• Strong SQL and hands-on experience building and maintaining ETL pipelines in production

• Proficiency in a programming language used for data work, such as Python

• Experience with database administration, including performance tuning, query optimization, and data modeling across relational and analytical databases

• A track record of gathering requirements from business stakeholders and designing data solutions to match

• Experience with cloud data platforms and data warehouses (eg. Databricks / Snowflake)

• Familiarity with workflow orchestration and automation tools (eg. Airflow, dbt, or similar)

• Experience with BI and reporting tools (PowerBI, Tableau, etc)

• Clear written and verbal communication, and comfort working directly with cross-functional partners

• A bias for automation and continuous improvement over one-off fixes

Nice to Haves:

• Exposure to the SaaS ecosystem and its common data sources, such as CRM, marketing automation, billing, and product analytics platforms

• Experience supporting Go-To-Market or Operations teams

• Familiarity with data governance, security, and compliance practices

Interview Process: At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:

• Initial Zoom call with HR

• Interview with Hiring Manager

• Interview with Data Engineer

To ensure the integrity of our team, all successful candidates will undergo a thorough background and identity screening during the onboarding process.

AI Usage Policy for Interviews:

We encourage candidates to use AI tools to help prepare for interviews, whether that means practicing responses, researching our company, or refining your resume. That said, during live interviews, we expect all answers and interactions to come directly from you without real-time help from AI or other tools. We are not looking for perfect answers. We are looking for honest insights, real experiences, and genuine communication so we can fairly and accurately get to know you.

Company Details: If you’re curious about learning more about Syncro, read on and visit the links below.

Syncro is a B2B SaaS company with a highly collaborative and creative team serving the Managed Services Provider (MSP) industry. Picture an MSP as a company’s outsourced IT department - our platform empowers them with the tools and automation they need to run their businesses and supercharge their client services.  Our goal is to empower our customers (we call them partners) to thrive through operational excellence. We're all about making it happen together!

To see more about our product, and what it’s like to work here at Syncro, check us out online:

• Website: www.syncromsp.com

• Glassdoor: https://www.glassdoor.com/Overview/Working-at-Syncro-EI_IE4650167.11,17.htm

• LinkedIn: https://www.linkedin.com/company/syncromsp/mycompany/

• Life at Syncro Instagram: https://www.instagram.com/lifeatsyncro/

Syncro is an equal opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.