Cloud Engineer

TechnoMile is the leading provider of AI-powered software solutions purpose-built for companies that sell to the government. Trusted by government contractors across industry, TechnoMile helps GovCon teams manage the full lifecycle of winning and executing federal, state, and local contracts – from opportunity identification through contract management. With AI-driven insights, automated workflows, and deep domain expertise, TechnoMile is redefining how companies navigate the complexity of doing business with government.

About the Role

TechnoMile is seeking a hands-on Cloud Engineer to join our CloudOps team. You'll help build, operate, secure, and improve our AWS cloud environments, including AWS GovCloud. This mid-level role is well suited for an engineer who enjoys working across cloud infrastructure, Linux systems, automation, deployments, monitoring, and production support.

You'll collaborate with CloudOps, DevOps, Engineering, Security, and Support teams to maintain reliable cloud platforms, automate repeatable work, troubleshoot complex issues, and strengthen the performance, security, and cost efficiency of our SaaS environments. As part of a company that's building AI-enabled products, we're looking for someone who is comfortable using AI tools to enhance their own work and accelerate outcomes. You'll be part of a culture that values experimentation, continuous learning, and finding smarter ways to solve problems.

This role is open to candidates located in the Washington, DC metro area and is a hybrid role, with the ability to come into the office as required for important meetings and events.

About the Team

Our CloudOps team builds and operates the AWS infrastructure behind TechnoMile's SaaS environments, including AWS GovCloud. Together, we are responsible for maintaining reliable, secure, and cost-efficient cloud platforms, partnering closely with DevOps, Engineering, Security, and Support throughout day-to-day operations and incident response.

What You'll Work On

• Build, configure, and maintain AWS infrastructure supporting production and non-production environments, including AWS GovCloud.

• Work with core AWS services such as EC2, S3, RDS, VPC, IAM, Route 53, load balancers, CloudWatch, and CloudTrail.

• Administer Linux-based systems and support configuration, patching, upgrades, performance tuning, backups, and lifecycle management.

• Monitor availability, capacity, performance, security, and cloud spend; recommend and implement practical improvements.

• Provision and manage cloud resources using Terraform and/or AWS CloudFormation, creating and maintaining reusable infrastructure templates that improve consistency across environments.

• Automate routine operational tasks using Python, Bash, AWS CLI, Lambda, or similar tools.

• Support and improve CI/CD pipelines and release workflows using tools such as Jenkins, AWS CodePipeline, CodeBuild, GitHub Actions, or comparable platforms.

• Support containerized applications using Docker and Kubernetes services such as Amazon EKS or ECS.

• Implement and maintain monitoring, alerting, dashboards, and centralized logging to identify issues before they affect customers.

• Troubleshoot cloud, networking, Linux, database, deployment, and application-platform issues; escalate and collaborate as needed.

• Participate in incident response, including diagnosis, mitigation, root cause analysis, and follow-up remediation.

• Apply AWS security best practices across IAM, networking, encryption, logging, vulnerability remediation, and access management.

• Support compliance-driven environments and assist with evidence collection, documentation, and security-control implementation.

• Participate in an on-call rotation as required.

What We're Looking For

• Experience: 3-5 years of experience in Cloud Engineering, Cloud Operations, DevOps, Systems Engineering, or a related infrastructure role, with hands-on experience building and supporting AWS environments in production.

• AWS expertise: Working knowledge of AWS networking, including VPCs, subnets, routing, security groups, VPN connectivity, and load balancing, and experience with key AWS services such as EC2, S3, RDS, IAM, CloudWatch, and CloudTrail.

• Automation & IaC: Experience with Infrastructure as Code using Terraform and/or CloudFormation, and automating operational tasks with Bash, Python, AWS CLI, or similar scripting tools.

• Systems & delivery: Strong Linux administration and troubleshooting skills, with familiarity with CI/CD concepts and modern source-control workflows.

• Communication: Ability to troubleshoot production issues methodically and communicate clearly with technical and non-technical stakeholders.

• Eligibility: US Citizenship is required for access to AWS GovCloud environments.

Preferred Qualifications

• Experience with AWS GovCloud or other regulated cloud environments.

• Experience with Docker, Kubernetes, Amazon EKS, or Amazon ECS.

• Familiarity with PostgreSQL or other relational databases, including backups, performance monitoring, and basic troubleshooting.

• Exposure to FedRAMP, SOC 2, CMMC, DoD, or similar security and compliance frameworks.

• Experience with centralized logging, SIEM, observability, or configuration-management tools.

• AWS certification such as AWS Certified Solutions Architect - Associate, SysOps Administrator - Associate, or Developer - Associate.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

Our Tech Stack

You'll work with technologies like: AWS (EC2, S3, RDS, VPC, IAM, CloudWatch, CloudTrail), AWS GovCloud, Terraform, CloudFormation, Docker, Kubernetes (EKS/ECS), and CI/CD tools such as Jenkins, CodePipeline, and GitHub Actions.

Will You Thrive at TechnoMile

At TechnoMile, we come from many backgrounds, but we're united by our core values and our drive to pursue greater opportunity. Together, we achieve the extraordinary, turning the improbable into possible.

• Stronger Together: We know it takes people with different backgrounds, distinct experiences, and unique points of view to make our company succeed. We treat one another with trust and respect and work together, knowing we win or lose as a team. We take time to have fun together, share our appreciation for one another, and celebrate achievements.

• Relentless Customer Focus: Taking care of our clients is our first priority and at the core of everything we do. We listen to our customers and seek to exceed their expectations. We keep our promises, and we acknowledge and learn from mistakes when we make them.

• Humble, Hungry, and Smart: We are curious and seek to continuously learn. We avoid arrogance, recognizing that our clients, co-workers, and partners bring knowledge and experience that help us achieve our shared goals. We think creatively, devise new approaches to solve problems, and seek to deliver solutions and insights that others cannot.

• Aim High: We are committed to the highest standards of ethical conduct in all that we do, and we take pride in providing high-quality products and services that we stand behind.

Why You'll Love Working at TechnoMile

We want you to succeed here, personally and professionally. Here's what that looks like:

• Work-life Integration: Unlimited PTO, because we trust you to manage your time and get your work done.

• Competitive Benefits: A 401(k) match, plus health coverage with employer-paid or employer-contributed HSA options.

• Growth & Development: An annual professional development allowance to support your learning and growth.

• Where You'll Work: A mix of hybrid and remote roles, with the setup determined by team and position.