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Senior Revenue Operations Associate, AI - EMEA

Job type: Full Time · Department: Revenue · Work type: Remote

United Kingdom; South Africa

Traild: Who are we?

Traild is a high-growth SaaS company transforming how finance teams manage Accounts Payable; automating and protecting the entire process from invoice capture through approval, and payment. 

Every year, billions of dollars are lost to payment errors and fraud. Traild exists to solve this, without slowing businesses down. 

With rapid customer growth, global expansion across APAC, North America and EMEA, and continued investment in product innovation, we are at a defining stage of our journey. 

This is an opportunity to help shape the next category leader in finance automation and security - solving real financial risk at scale and building technology that protects meaningful volumes of global transactions. 

If you’re excited by high growth, real ownership, and building something that matters, Traild is the place to do the most impactful work of your career. 

Hear how Traild customers speak about us here.

Want to be part of our exciting growth journey?

We are looking for a talented, passionate, and motivated individual to join our team as a Senior Revenue Operations Associate, EMEA. Reporting to the VP Revenue Operations, you will play a critical role in driving performance, operational efficiency, and strategic insight across our Revenue Operations function. You will own our GTM systems, generate actionable insights, and help align Sales, Marketing, and Customer Success around shared goals and metrics. 

You will identify key strategic opportunities, leverage deep GTM systems expertise, and use AI tools including Claude to accelerate and enhance our operational capabilities, helping build a world-class operational engine to support our rapid growth and best-in-class product.. 

The ideal candidate is a seasoned professional with exceptional critical thinking skills, strong data-driven business acumen, and the ability to learn quickly in a fast-paced, ever-evolving environment.

The preferred location(s) for this role are the United Kingdom or South Africa.

Key Responsibilities

Strategic Planning, Decision Support & GTM Execution 

  • Partner with leadership to deliver data-driven insights, scenario modelling, and recommendations that guide strategic decisions and growth plans

  • Support long-term revenue strategy and investment planning through structured analysis

  • Leverage Claude and other AI tools to accelerate research, analysis, and decision-support workflows

Reporting & Forecasting 

  • Build and maintain dashboards giving leadership visibility into the revenue engine — pipeline, ARR, churn, expansion, and partner performance

  • Lead monthly, quarterly, and annual forecasting, ensuring CRM data aligns with financial reporting

Revenue Operations Strategy & Alignment 

  • Design and optimize revenue processes across the full customer and partner lifecycle (lead → close → renewal)

  • Coordinate product launches, marketing campaigns, and GTM experiments to ensure cross-functional alignment

  • Identify and implement AI-driven process improvements that reduce manual effort and improve consistency across the revenue org

Systems & Tools Management 

  • Manage and optimize GTM engine— pipelines, lead routing, lifecycle stages, scoring, and automation

  • Integrate and maintain tech stack components (e.g., billing systems, customer portals, marketing tools)

  • Champion the adoption of Claude and AI tooling within the team to streamline operations and unlock capacity

Who You Are:

You’re a highly analytical, proactive, and commercially minded professional who thrives in a fast-paced, evolving environment. You combine sharp problem-solving skills with curiosity, adaptability, and a strong drive to make an impact. 

  • Hands-on experience using Claude or other LLMs to drive operational efficiencies, automate workflows, and enhance decision-making across a business

  • 3+ years of experience in a highly analytical role, ideally within B2B SaaS, management consulting, or a fast-growing business. 

  • Experience in Revenue Operations (sales operations, enablement, forecasting, etc.), CRM, and related sales tools and/or B2B SaaS is highly desirable. 

  • Strong analytical and problem-solving abilities, with the capacity to break down complex challenges and use data to drive decisions. 

  • Proven ability to manage multiple priorities and stakeholders, with experience guiding or mentoring others and a readiness to step into leadership as the team grows. 

  • Excellent project management skills, demonstrating the ability to manage multiple projects and stakeholders simultaneously in a fast-paced environment. 

  • Proactive and entrepreneurial mindset — you take ownership, identify opportunities, and drive impact without needing close direction. 

  • Intellectually curious and eager to learn about all aspects of the business, bringing a strategic mindset, collaborative spirit, and hands-on approach to every challenge.  

The Perks of Working at Traild:

  • Flexibility: we offer a range of remote, hybrid and flexible working options.  

  • Global team: we are growing across APAC, NA and EMEA and have team all across the world.  

  • We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it  

  • Our team genuinely loves working at Traild: we scored an 82 on our recent 2025 eNPS survey.   

Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment. 

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