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Sr. ERP Pre-Sales Engineer

Job type: Full Time · Department: Technology · Work type: Remote

South Africa; Netherlands

Traild: Who are we?

Traild is a high-growth SaaS company that Streamlines, Automates and Protects Accounts Payable.

Just as your bank provides always on risk protection for your credit card, Traild provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.

Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more streamlined, automated and secure.

We have a rapidly growing client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help we can support more businesses digitise their existing operations with enhanced automation and security.

Hear how Traild customers speak about us here. 

 

The Role: Want to be a part of our exciting growth journey? 

We’re looking for a talented, passionate, and motivated Senior ERP Pre-Sales Engineer to join our Solutions team. You’ll play a key role in leading ERP integration projects and providing exceptional ERP support to customers. 

You will collaborate closely with clients and internal teams to deploy, support, and enhance our AP automation solution, with a focus on IFS implementations. 

The ideal candidate will have: 

  • Deep expertise in IFS, SAP B1, NetSuite, or Sage.

  • A strong technical background with SaaS or ERP products 

  • A customer-first mindset and outstanding communication skills 

  • Bilingual and fluent in English

Key Responsibilities 

  • Lead and support client implementations of Traild’s AP automation platform with SAP B1, IFS, NetSuite, or Sage.

  • Assist the sales team to demonstrate how Traild can assist a prospect to streamline automate and protect their accounts payable. 

  • Configure, test, and troubleshoot technical integrations, ensuring seamless deployment and user adoption. 

  • Collaborate with customers to understand business requirements and provide tailored ERP/AP solutions. 

  • Provide exceptional technical support to clients, particularly with escalated issues or complex ERP-related inquiries. 

  • Create and maintain clear documentation, technical notes, and knowledge base articles. 

  • Partner cross-functionally with Sales, Product, Success, and Technology teams to ensure customer success and solution excellence. 

  • Stay up to date with the evolving IFS platform and contribute to improving Traild’s integration capabilities. 

Who You Are:  

  • 5+ years of experience with IFS, NetSuite, SAP B1, or Sage

  • Strong understanding of ERP systems, SaaS products, and financial processes, particularly Accounts Payable, which involves staying up-to-date with industry trends and best practices.

  • Comfortable reading and understanding code, not a developer, but confident navigating integrations and data flows, which requires strong analytical skills.

  • Proven ability to diagnose technical issues and collaborate cross-functionally to solve them, which involves strong problem-solving skills and effective communication.

  • Confident, articulate, and professional when interacting with customers, which involves strong interpersonal skills.

  • Curious, adaptable, and eager to grow within a fast-paced, global scale-up, which involves staying motivated and engaged in a dynamic work environment.

  • Comfortable working remotely or in a hybrid team setup, which involves flexibility and adaptability.

  • A strong collaborator with an attitude that embraces growth, hands-on execution, and continuous improvement, which involves a willingness to learn and adapt.

The Perks of Working at Traild:

  • Flexibility: we offer a range of remote and flexible working options. 

  • Global team: we are growing across APAC, NA and EMEA and have team all across the world. 

  • We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it

  • Our team genuinely loves working at Traild: We scored an 82 on our most recent 2025 eNPS survey.  

Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment

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