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AI Creative Services Specialist

Job type: Full Time · Department: Implementation · Work type: On-Site

Bengaluru, Karnataka, India

About WizCommerce

WizCommerce is building the AI Operating System for B2B Trade. 

We are a multi-product platform with AI embedded at the core, helping manufacturers, wholesalers, and distributors modernize their sales and operations. 

From order capture and ecommerce to payments and workflow automation, WizCommerce replaces fragmented systems and manual processes with a unified, intelligent platform designed for how wholesale actually runs.

Today, we serve 150+ customers across North America and are a 100+ person team growing rapidly. 

Backed by leading global investors including Peak XV Partners, Z47, Blume Ventures, and Alpha Wave Global, we’re redefining how wholesale businesses sell, serve, and scale.

If you’re excited about building category-defining software in a large, underserved industry, WizCommerce is the place to be.

Read more about us in Economic Times, The Morning Star, YourStory, or on our website!

Founders:

Divyaanshu Makkar (Co-founder, CEO)

Vikas Garg (Co-founder, CCO)

The Mission :

You aren't just writing articles; you are building an authority engine. Your goal is to ensure our brand doesn't just rank #1 on Google, but becomes the primary citation in AI-generated snapshots, Gemini responses, and Perplexity searches. You will own the SEO content funnel from ideation to distribution, leveraging a sophisticated AI-human collaborative workflow to outpace the competition.

Role: The AI Creative Services Specialist will own the end-to-end delivery of WizStudio’s Do-For-You (DFY) creative services.

This role sits at the intersection of creative quality, AI-enabled production, and customer success. You will act as the QC authority responsible for asset creation, ensure high-quality personalised catalogues at scale, and support renewals and expansion efforts.

You will be responsible for building a predictable, high-quality AI-powered creative delivery engine.

Responsibilities:

Creative Quality Control & Standards

  • Own final QC for all client-facing creative outputs (product visuals, catalogues, campaign assets)

  • Define category-specific quality benchmarks (Furniture, Home Decor, Gifting, Apparel)

  • Build and maintain SOPs for creative review and grading

  • Ensure brand alignment, consistency, and commercial readiness

  • Reduce rework cycles and improve first-pass approvals

AI-Enabled Production Management

  • Work on aesthetic standards, brand nuances, and prompt optimisation

  • Create structured workflows for scalable catalogue creation

  • Improve generation quality through better prompts, templates, and QA loops

  • Track production velocity and turnaround times

Personalised Catalogue Creation at Scale

  • Lead creation of customised sample catalogues for prospects and trial users

  • Collaborate with Sales to tailor assets to ICPs

  • Build repeatable frameworks/templates for faster turnaround

  • Ensure high-impact creative output during trial to drive conversion

 Client-Facing Ownership

  • Serve as the primary delivery contact for DFY clients

  • Conduct onboarding and creative alignment calls

  • Translate client briefs into structured internal execution plans

  • Manage feedback cycles and revisions efficiently

  • Ensure clients consistently perceive value

Process & Metrics Ownership

Define and track key metrics including:

  • Output quality score

  • Turnaround time

  • First-pass approval rate

  • Renewal rate (DFY clients)

  • Gross margin of DFY services

Continuously optimise systems for scalability and efficiency.

What We’re Looking For

  • 1–2 years experience in creative production, studio operations, or agency delivery

  • Strong background in product photography, catalog production, or e-commerce content

  • Strong aesthetic judgment and attention to detail

  • Comfortable working with international clients

  • Highly structured, process-driven, and documentation-oriented

  • Strong ownership mindset

Nice to Have

  • Experience with AI-powered creative tools

  • Experience in D2C or marketplace-driven brands

  • Exposure to Furniture, Home Decor, Apparel, or Lifestyle categories

  • Background in both client servicing and creative production

Success in This Role Looks Like

  • Higher trial-to-paid conversions through strong sample deliverables

  • Reduced creative rework and faster turnaround

  • Improved DFY renewals and expansion revenue

  • Clear, documented systems that allow growth without quality drop

Compensation: Best in the industry

Role location: Bengaluru

Website Link: https://www.wizcommerce.com/

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