Head of Product - CRM Vertical
Job type: Full Time · Department: Product · Work type: Hybrid · EUR 90000 - 130000 / year
Paris, Île-de-France, France
Zeffy is the fastest-growing nonprofit platform in North America, helping organizations raise funds, run events, and engage donors. We are already working with more than 80,000 nonprofits and are doubling annually.
Millions of people dedicate their lives to causes beyond profit, running schools, shelters, and community initiatives. Yet most still lack modern tools. We believe the greatest opportunity for technology today is to amplify the impact of nonprofits.
Built on a sustainable, self-funded model, Zeffy reaches over 1M donors monthly and grows profitably, giving us the freedom to focus fully on our mission.
Nonprofit workers are heroes. They deserve the best technology, and we’re hiring top minds and top hearts to build it for them.
🔮 What started as fundraising software is becoming something bigger, a one-stop shop that empowers nonprofits in all their daily operations.
Already 10% of our users have found and adopted our CRM on their own, using it to better manage donor relationships.
As a Head of Product for our CRM vertical (reporting to our CEO), you'll lead this natural evolution into a complete operating system for small and medium nonprofits, eliminating the tool-juggling that forces them to manually sync data between platforms, lose track of donor interactions, and spend hours on administration instead of their mission. 🌟
Your mission is to build a great CRM and get it adopted by 50% of our fundraising users with high satisfaction scores (NPS 80+, baseline for our platform).
How to get there:
Understand deeply our users, and how the CRM fits into the product ecosystem and our business strategy
Transform those insights into impactful product opportunities
Propose big picture solutions that are elegant — they fit well into our existing user experience and existing tech infrastructure
Work with designers and developers to deliver great features
Collaborate with marketing and other product teams to get traction and drive cross-product adoption
Essential Requirements
6+ years as a Startup Founder, 1st Product Manager or Product Leader, with demonstrated success owning and growing products through measurable outcomes (user growth, ARR/GMV increases, funding rounds, or notable milestones)
Experience in early-stage startup environments (Inception through Series B)
Preferred Qualifications
Experience in design-sensitive products with self-serve acquisition
Experience in the US market
Salary Range: €90,000 to €130,000+ (negotiable based on expertise)
Equity: Competitive stock option program
Time Off: 5 weeks vacation + RTT days
Health: Full health insurance and Alan platform access
Location: Paris office (11th arrondissement) with flexible remote work options
Plus additional perks (transport reimbursement, wellness allowance, etc.)
Recruiter Call (video, 45min) - Initial conversation to get to know each other and confirm mutual alignment
Immersion Interview with CEO (video, 1.5h) - Focus on business sense, user empathy, and product judgment through past experiences
Paid Case Study (6h total: take-home + 45 min presentation, €350 compensation) - Evaluate strategic thinking and solution design
Cultural Interview with leadership (in-person, 1h) - Assess company culture and values fit
Team Lunch + Reference check - Final step for both sides to confirm the fit
Job Offer
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't check every box. If this applies to you and you are interested in the position, we'd love to hear from you!
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