About Us

ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.

We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers.

But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.

Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.

Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.

About the Role

Responsibilities:

• 3+ years of experience operating & owning end-to-end availability and performance of a large scale production environment.

• Excellent understanding of cloud environments and technologies, especially AWS.

• Solid understanding of containerization and microservices architecture.

• Hands-on experience and understanding of the Kubernetes ecosystem and best practices with K8s.

• Ability to dissect complex problems into simple sub-problems and use available solutions to resolve them.

• Excellent understanding of cloud environments and technologies, especially AWS, Azure, GCP.

• Hand-on experience  in Python/Go

• Understanding of auto-remediation, alert correlation frameworks.

• Understanding of SLO/SLIs, error budgeting, KPIs for highly critical services.

• Experience with logging & metrics platform at scale.

• Proven strengths in identifying, mitigating, and root-causing issues while continuously seeking ways to drive optimization, efficiency, and the bottom line.

Essential Skills:

• Public Cloud (AWS/GCP)

• Kubernetes

• CI CD  (Jenkins/Github Actions)

• Programming Skills (Python Preferred)

• Terraform

Desirable Skills:

• Service Mesh

• Multi-Cloud Exposure

• Database Management (Postgres, Mongo)