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Client Solutions Strategist (Pre-Sales)

Job type: Full Time · Department: Customer Success · Work type: Remote · USD 175000 - 200000 / year

New York, New York, United States

About Akkio

Akkio is the AI workflows platform that automates every workflow across the campaign lifecycle, helping media agencies and data providers activate their data and expertise at scale to deliver better campaigns faster.

Founded in 2019, Akkio combines state-of-the-art ML technology with a simple, intuitive interface to ensure agencies can easily infuse data into every decision across the campaign lifecycle to enhance client outcomes. With recent Series A funding of $15M, we're rapidly expanding our operations to meet growing demand from major media companies.

The Opportunity

Be the product expert and solutions strategist who maps customer requirements and use cases to Akkio’s capabilities and roadmap. You’ll craft persuasive demos and run POCs end-to-end (discovery → scoping → pilot → executive readout → negotiation support). You’ll partner closely with Sales and a Solutions Architect who handles deeper technical design and build.

This is a unique opportunity to join a well-funded, early-stage AI startup and shape the future of AI-powered marketing analytics while working with a talented team. You'll be joining at an exciting growth stage, with the chance to make a significant impact on our technical direction and company success.

What You'll Do

  • Own solution mapping in pre-sales: lead discovery, translate requirements into Akkio configurations, align scope, timelines, and success criteria.

  • Be demo-ready, always: deliver targeted demos and POV narratives that connect pains to current capabilities and near-term roadmap.

  • Lead POC execution (business/functional stream): define success metrics, manage cadence, validate outcomes, and guide executive readouts; coordinate technical tasks with the Solutions Architect.

  • Handle technical Q&A at the right altitude: speak to how Akkio integrates with common agency data stacks/workflows.

  • Drive commercial momentum: document decision criteria, quantify value/ROI, track risks, and support negotiation with clear acceptance outcomes.

  • Create reusable assets: discovery guides, demo scripts, solution one-pagers, and exec-summary templates.

  • Close the loop with Product: capture field feedback, identify gaps vs. roadmap, and provide crisp, prioritized inputs that improve win-rate and time-to-value.

  • Engage with clients: work closely with clients and client teams to help them understand the Akkio platform and get the best outputs aligned to their needs.

Who You Are

  • 5+ years in solutions consulting, technical account management, or pre-sales for a technical platform (AI/analytics, martech/adtech preferred or advertising).

  • Hands-on experience working with LLM-based enterprise software/systems (e.g., conversational analytics, RAG-assisted workflows, AI copilots) in customer-facing contexts—able to explain evaluation criteria, governance, and adoption patterns. (No requirement to have built models from scratch.)

  • Proven ability to map business problems to product capabilities and articulate trade-offs (what’s GA vs. config vs. roadmap).

  • POC leadership: setting success criteria, running structured pilots, and driving to decisions with measurable outcomes. Executive-caliber communication & storytelling—confident live demos, crisp decks, and concise write-ups.

  • Working familiarity (conversational) with modern data stacks (Snowflake/BigQuery/Databricks), SSO basics, and API-driven integrations.

  • Strong stakeholder management across Sales, Product, and Customer Engineering; comfort with multi-threaded, enterprise deals.

  • 25% travel

Why You'll Love Working Here

Join Akkio and help transform how media companies leverage AI in marketing and advertising. You'll be at the forefront of applying AI technologies to solve real business problems in a rapidly evolving industry. AI will transform every industry – but only when it's accessible to everyone, not just data scientists.

You'll have a direct impact on product direction and company growth while working with major clients in the media space. This is a rare opportunity to get in on the ground floor of a well-funded AI startup where your vision directly shapes how thousands of marketing professionals interact with AI technology.

Our culture is built around shared wins, so success drives large career, financial, and personal growth. We offer competitive compensation, including substantial equity grants, flexible work arrangements, comprehensive healthcare benefits, and professional development opportunities.

Additional Information

  • Location: Remote-first company with no central office location. This position is fully remote but we prefer the candidate to be based in NYC.

  • Compensation: Competitive salary range of $175,000- $200,000 (OTE) depending on experience, plus equity grants.

  • Benefits: Health, dental, and vision insurance; 401(k) plan; generous PTO policy

  • Authorization: Must be authorized to work in the US

Akkio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that the more inclusive we are, the better our work will be.

To all recruitment agencies: Akkio does not accept agency resumes. Please do not forward resumes to our jobs alias or Akkio employees. Akkio is not responsible for any fees related to unsolicited resumes.

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